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Service Category: Email & Collaboration

Information on Mason’s email systems for faculty, staff, and students, as well as the collaboration tools available to help make Mason able to work smarter.

Email Anti-Spam (IronPort)

Service Summary The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging… (READ MORE)

Incoming Email URL Filtering

Service Summary As an added measure of security, Mason’s antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a… (READ MORE)

MasonLive Email

Student Email is Migrating to Office 365 MasonLive student email and related services are being migrated to Office 365 in summer 2021. Student accounts will… (READ MORE)

Microsoft Teams

Service Summary Note: Microsoft Teams is an evolving service; settings within Teams may change with little to no notice as the ITS Project Team makes… (READ MORE)

Office 365 Email

Service Summary Office 365 is the university’s email and calendar system. It is fully supported by the ITS Support Center and can be accessed via… (READ MORE)

Office 365 OneDrive

Service Summary OneDrive for Business (OneDrive) is a service of Office 365 (the university’s email system) and provides for 1TB of cloud-based storage. OneDrive is your… (READ MORE)


Service Summary Qualtrics is a web-based survey tool to conduct survey research, evaluations, and other data collection activities. The Mason community can use this research suite… (READ MORE)


Service Summary Videoconference services are available upon request for various administrative and academic events (meetings, classes, town halls, dissertations, interviews, etc.) that enable faculty, staff,… (READ MORE)

Webex Teams

Webex Retirement Cisco Webex service offerings are being phased out at Mason to provide a more streamlined set of services. Alternate solutions are available including Zoom,… (READ MORE)


Microsoft Zoom Plugin for Mac Deprecation Microsoft is disabling the Zoom Plugin for Macs this year. The specific timeline for when Microsoft will disable the… (READ MORE)