Mason Phones & User Guides

Setting Your Vonage Out of Office Greeting

The out of office voicemail greeting process with Vonage is different from the Avaya system. For information on how to set your voicemail, see Configuring Vonage Application Settings.

New Telecommunications Vendor

Mason’s current telephone system is end-of-life, and with a workforce increasingly dispersed, a new solution is needed. Mason has selected a new telecommunications vendor, Vonage, Inc, which delivers advanced features (e.g., mobile applications, ring/accept calls on any device, presence awareness) and integrates into Mason’s tools (e.g., Office 365). For updates on this initiative and additional resources, see Telecom System Replacement Roadmap.

For specific phone features and instructions, please see the phone's user guide.

List of models currently available (by feature type - least to most):

Vonage Phones

Phone Set ImageModel/User Guide
Model T43 User Guide

Vonage Quick Start Guide
Model T48 User Guide

Vonage Quick Start Guide
Model T33 User Guide

Vonage Quick Start Guide
Vonage Desktop App (Softphone) Guide

Vonage Video Guide for Windows

Vonage Video Guide for Mac
Vonage Mobile App Guide

Avaya Phones

Phone Set ImageModel/User Guide
Model: i1210

NOTE: Only available for classrooms and labs.
Model: i1220
Model: i1230
Last modified: August 28, 2024