• Report an IT Security Incident
  • Request Help
  • Help & Support
    • Working/Learning Remotely
    • Request Help
    • Live Chat
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Contact Us
    • ITS Alerts Sign Up
  • Service Catalog
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Data, Reporting & Analytics
    • Network & Internet Services
    • Pilot Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
    • Web, Servers & Hosting
  • About ITS
    • Our Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Projects & Project Management
    • Technology Investment Request Lifecycle
    • Governance Committees
    • Business Intelligence
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Security Office
  • Alerts & Bulletins
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • Bulletins
    • Spotlights
    • After Action Reports
    • Archives
  • Report an IT Security Incident
  • Request Help
X Hide

Information Technology Services

Skip to content
  • Help & Support
    • Working/Learning Remotely
    • Request Help
    • Live Chat
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Contact Us
    • ITS Alerts Sign Up
  • Service Catalog
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Data, Reporting & Analytics
    • Network & Internet Services
    • Pilot Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
    • Web, Servers & Hosting
  • About ITS
    • Our Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Projects & Project Management
    • Technology Investment Request Lifecycle
    • Governance Committees
    • Business Intelligence
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Security Office
  • Alerts & Bulletins
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • Bulletins
    • Spotlights
    • After Action Reports
    • Archives

Knowledge Base

Home > Help & Support > Knowledge Base > Network, Internet & Telephone > Telecommunications Administration > Mason Phone Costs & Level of Service Guide

Mason Phone Costs & Level of Service Guide

For specific phone features and instructions, visit Mason Phones & User Guides.

*Monthly recurring charges increase by $1.50 annually, in July.

TypeDescriptionMonthly Recurring*Purchase Price (One-Time Fee)
Non-DID extensionThis is a 5-digit extension that CANNOT receive calls dialed from outside of the university (E.g.: 4-xxxx)Determined by phone typeDetermined by phone type
DID telephone numberThis is a 10-digit telephone number that CAN receive calls dialed from outside of the university. (E.g.: 703-993-xxxx)Determined by phone typeDetermined by phone type
Non-DID line, no telephoneModem lines and additional non-DID rollover lines on a multi-line telephone. This number CANNOT receive calls dialed from outside of the university.$9.00Not applicable
DID line, no telephoneFax, modem, or each additional private DID telephone number on a multi-line set. This number CAN receive calls dialed from outside of the university. $19.40Not applicable
DID line, voice mail onlyThis telephone number is programmed in the telephone system to forward directly to voice mail. This type of line is used for RSVP or information lines where the appearance on a set in NOT required.$18.90Not applicable
Add-on moduleThis twenty-two button module can be added to a 1230 set and can be programmed for either lines or features.$11.00$104.00
2050 VOIP (voice over internet protocol) softphone. (NOTE: Only available to existing telework users as of 3/16/2020.)$26.65Not applicable
IP phone 1210This telephone is a single line phone.
(NOTE: Only available for classrooms and labs.)
$22.80$135.00
IP phone 1220This telephone is a multi-line phone with four programmable soft keys.$24.00$271.00
IP phone 1230This telephone is a multi-line phone with ten programmable soft keys.$28.15$328.00
Enhanced Voice Mail to Email FeaturePremium voice mail service$8.50$65.00
Find Me FeaturePremium phone forwarding service$8.50Not applicable
Last modified: July 30, 2020

Previous

How to Use Pinnacle: Guide to Billing

Next

Pinnacle Electronic Request Guide

Related Articles

  • How to Use Pinnacle: Guide to Billing
  • Pinnacle Electronic Request Guide
  • Mason Phones & User Guides

Get Started at Mason

Whether you are a student, faculty, staff member, or a guest visiting the Mason campus, we have resources to help get you started.

Read More

Quick Links

Patriot Pass Password Reset
Submit a Ticket
Track a Ticket
PuTTY
Cisco AnyConnect VPN

Read More

Explore IT Services

A B C D E F G
H I J K L M N
O P Q R S T U
V W X Y Z #

© 2022 George Mason University
4400 University Drive
Fairfax, Virginia 22030

Latest tweet

George Mason ITS Follow

The official Twitter page for George Mason University's Information Technology Services

GeorgeMasonITS
Retweet on Twitter George Mason ITS Retweeted
George Mason University @georgemasonu ·
16 Aug

Move-in week is here, Patriots! #Welcome2Mason

@GeorgeMasonU's @MasonHousing staff have put together a few pointers to set your expectations and help you understand the move-in process! #MasonNation

Which residence hall will you be moving into?

🔗: https://www.gmu.edu/news/2022-08/seven-move-tips-incoming-and-returning-patriots

Reply on Twitter 1559516375160279043 Retweet on Twitter 1559516375160279043 11 Like on Twitter 1559516375160279043 30 Twitter 1559516375160279043
View All
ITS Support Center
703-993-8870
support@gmu.edu
live chat
Monday – Thursday, 8 a.m. – 9 p.m.
Friday, 8 a.m. – 5 p.m.
Saturday, Closed
Sunday, 1 p.m. – 9 p.m.
(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
  • Webmaster