New Telecommunications Vendor
Mason’s current telephone system is end-of-life, and with a workforce increasingly dispersed, a new solution is needed. Mason has selected a new telecommunications vendor, Vonage, Inc, which delivers advanced features (e.g., mobile applications, ring/accept calls on any device, presence awareness) and integrates into Mason’s tools (e.g., Office 365). For updates on this initiative and additional resources, see Telecom System Replacement Roadmap.
For specific phone features and instructions, visit Mason Phones & User Guides.
*Monthly recurring charges increase by $1.50 annually, in July.
| Type | Description | Monthly Recurring* | Purchase Price (One-Time Fee) |
|---|---|---|---|
| Non-DID extension | This is a 5-digit extension that CANNOT receive calls dialed from outside of the university (E.g.: 4-xxxx) | Determined by phone type | Determined by phone type |
| DID telephone number | This is a 10-digit telephone number that CAN receive calls dialed from outside of the university. (E.g.: 703-993-xxxx) | Determined by phone type | Determined by phone type |
| Non-DID line, no telephone | Modem lines and additional non-DID rollover lines on a multi-line telephone. This number CANNOT receive calls dialed from outside of the university. | $9.00 | Not applicable |
| DID line, no telephone | Fax, modem, or each additional private DID telephone number on a multi-line set. This number CAN receive calls dialed from outside of the university. | $19.40 | Not applicable |
| DID line, voice mail only | This telephone number is programmed in the telephone system to forward directly to voice mail. This type of line is used for RSVP or information lines where the appearance on a set in NOT required. | $18.90 | Not applicable |
| Add-on module | This twenty-two button module can be added to a 1230 set and can be programmed for either lines or features. | $11.00 | $104.00 |
| 2050 | VOIP (voice over internet protocol) softphone. (NOTE: Only available to existing telework users as of 3/16/2020.) | $26.65 | Not applicable |
| IP phone 1210 | This telephone is a single line phone. (NOTE: Only available for classrooms and labs.) | $22.80 | $135.00 |
| IP phone 1220 | This telephone is a multi-line phone with four programmable soft keys. | $24.00 | $271.00 |
| IP phone 1230 | This telephone is a multi-line phone with ten programmable soft keys. | $28.15 | $328.00 |
| Enhanced Voice Mail to Email Feature | Premium voice mail service | $8.50 | $65.00 |
| Find Me Feature | Premium phone forwarding service | $8.50 | Not applicable |
Last modified: April 24, 2023