Coming Soon to an Inbox Near You: The MasonLive Migration

Have you heard the big news, Mason Nation?

This summer, student email account and Microsoft services will be migrated from MasonLive to Office 365, the email and calendar system for all current Mason faculty and staff. Now, don’t worry, this change doesn’t have to be intimidating. In fact, it’s a good thing!

By bringing students into the same system as employees, there will be a number of positive impacts for users. Put simply, this change will streamline service offerings at Mason, improve university-wide collaboration, deliver a consistent user experience across campus, and provide more Microsoft resources to students, such as Microsoft Teams. In addition, the summer timeframe for the transition will allow time for users to learn about and adjust to the new system for the upcoming fall semester.

To help the Mason community navigate this change, Information Technology Services (ITS) has a few resources to help users prepare in advance.

  1. Visit the Student Office 365 Migration Roadmap for the latest updates and see a detailed timeline.
  2. If you haven’t done so already, enroll in Two-Factor Authentication (2FA). Visit, log in, and select “2FA Account Management Menu” from the left menu to enroll.
  3. Determine how this project impacts you with the Migration Role Matrix and review the Student Office 365 Migration Checklist for instructions on what to do before, during, and after your account is migrated.
  4. The migration will include email, calendar, and OneDrive files. Be sure to organize and clean up your account, especially any files shared with others.
  5. Review your login credentials to third party accounts, such as Netflix and Amazon, to ensure your information is up to date with your new account.
  6. Discover how Office 365 can benefit you through the Microsoft Productivity Library.

Stay tuned for more information on the MasonLive email migration from ITS in the coming weeks! In the meantime, if you have any questions about the project, see the Student Office 365 Migration FAQs.