Get Connected This Fall with eduroam and ResNet

Hello, Patriots!

With the start of the fall semester around the corner, we have some exciting changes to discuss about on-campus internet!

New Network in Residence Halls

Over the summer, Information Technology Services (ITS) was hard at work to acquire and install ResNet, a new and improved wired and Wi-Fi system located in the residence halls (including some classrooms, offices, and other services located inside them).

Note: ResNet replaces MASON-SECURE for residents in the residence halls.

Get Started with ResNet

To get connected, get answers to FAQs, or get support, see gmu.apogee.us. You can also download the ResNet mobile app. Go to the Apple or Google store to download the app and type Apogee ResNet into the app search or scan the QR code below and go directly to the app store.

 

Scan the QR code to get the Mobile Mason app
Mobile Mason is integrated with ResNet

ResNet serves as an “at home” experience with high-speed internet and 24/7 support, allowing individuals to connect up to 15 devices – including phones, gaming devices (we’re looking at you, PS5 and Xbox Series X), printers, Amazon Echos, and so much more!

In addition, ResNet even offers a mobile app that provides users notifications on Wi-Fi outages and updates, as well as quick access to support. To learn more about getting started with ResNet, watch this training video.

eduroam Replacing MASON-SECURE in December

Along with the exciting installment of ResNet, ITS is shifting how the Mason community will access the Wi-Fi network across campus. At the end of the fall 2021 semester, eduroam, a worldwide wireless access service that was developed for the international research and education community, will replace the MASON-SECURE W-Fi Network.

The purpose of this change is to simplify how students, faculty, and staff connect to the internet, as eduroam provides a continuous connection when moving from building to building on campus. Due to eduroam’s popularity in higher-ed, it’s available on many college campuses worldwide. This means that once you are connected at Mason, you will be able to access eduroam at any other participating colleges such as The University of Virginia and Virginia Tech. Whether you’re visiting friends or attending a conference, you’ll have an instant Wi-Fi connection with eduroam.

Start Using eduroam Today

The eduroam Wi-Fi Network is currently available in all buildings on campus, and ITS encourages users to start connecting to it upon their return this fall. In fact, the MASON-SECURE Wi-Fi Network has already been removed from residence halls and will be removed from the remaining buildings in December 2021.

ITS is eager to bring these improved experiences to the Mason community to keep us connected during this new era of hybrid learning and working.

Get Support

If you are in a residence hall and need network support, contact Apogee at 844-459-7405 or support@myresnet.com. If you have any questions about these changes or need assistance, contact the ITS Support Center at 703-993-8870 or support@gmu.edu

ResNet Wi-Fi Support