Voicemail Keypad Prompts for your Mason-owned phone set are listed below.
| General Message Commands | Action |
|---|---|
| Reply | Press 7 then 1 |
| Who/When Message Sent | Press 7 then 2 |
| Forward Message | Press 7 then 3 |
| Delete Message | Press 7 then 6 |
| Send Composed Message | Press 7 then 9 |
| Tag (1-urgent, 2-private) | Press 7 then 0 |
| Message Help | Press 7 then * |
| Commands When Playing Messages | Action |
|---|---|
| Rewind 5 Seconds | Press 1 |
| Play Message | Press 2 |
| Fast Forward 5 Seconds | Press 3 |
| Go to Previous Message | Press 4 |
| Go to Next Message | Press 6 |
| Dial the Sender of the Current Message | Press 9 |
| Dial a Campus Number & Exit Playback | Press 0 |
| Mailbox Commands | Action |
|---|---|
| Login to Another Mailbox | Press 8 then 1 |
| Greeting Change | Press 8 then 2 |
| Log Off | Press 8 then 3 |
| Password Change | Press 8 then 4 |
| Distribution List | Press 8 then 5 |
| Go to Specific Message | Press 8 then 6 |
| Mailbox Help | Press 8 then * |
| Greeting Commands | Action |
|---|---|
| External Greeting | Press 8 then 2 then 1 |
| Internal Greeting | Press 8 then 2 then 2 |
| Temporary Greeting (Out of Office) | Press 8 then 2 then 3 |
| Help & General Commands | Action |
|---|---|
| Help for Sending/Replying | Press 7 then * |
| Help for Greetings/Passwords | Press 8 then * |
| Cancel a Partly Entered Command | Press # |
| To Record a Message | Press 5 |
| To Stop Recording | Press # |
| To Cancel a Mailbox | Press 0 then # |
Last modified: April 8, 2021