As we transition to a completely online learning environment, Information Technology Services (ITS) is ready and able to support faculty. This page will be updated regularly with the latest information and guidance, particularly in response to Frequently Asked Questions (FAQs) from the faculty community.
ITS strongly encourages all faculty to utilize the following university-supported, reviewed, and approved platforms for collaborating online. These platforms have been reviewed and meet the required standards for accessibility, IT Security, and FERPA. They are also each known and supported by our ITS support teams.
While we understand the temptation to use other commercially available platforms (for example, Adobe Connect, Dropbox, Slack, Google Hangouts, etc.), we cannot guarantee they meet compliance and security requirements, nor are we able to provide technical support. We are continuing to investigate other enterprise-wide solutions that we may add to the list as they are approved.
University-Supported Teaching Platforms
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- Log in via mymason.gmu.edu using your NetID and Patriot Pass Password
OneDrive for Business
- OneDrive access is tied to your @gmu.edu email address. You automatically have a OneDrive account. Access your account via mso365.gmu.edu.
University-Supported Web Conferencing Platforms
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Blackboard Collaborate Ultra
Zoom Desktop Application
- Mason-managed computers: The Zoom App is available for download from Software Center (PC) or Self-Service (Mac)
- Non-managed or personal computers: visit https://zoom.us/download to download the app
- Smartphone users may download Zoom from their app store
- MS Teams is available via web browser, desktop application, and mobile app.
- Access MS Teams through the application launcher on your Mason Office 365 account at http://mso365.gmu.edu via supported browsers.
- The MS Teams application is available for direct download from within the MS Teams Web Application or at https://products.office.com/en-us/microsoft-teams/download-app.
The circumstances surrounding COVID-19 resulted in the rapid adoption of software and technology services to enable telework and virtual instruction. Under normal operations, these solutions would be reviewed for legal compliance, IT security, and accessibility through the Architectural Standards Review process. In this urgent situation, we have become aware that Mason faculty and staff are purchasing software and agreeing to terms and conditions in a manner inconsistent with university policy. While we cannot control this rapid adoption of technology without proper review, it is important that all staff and faculty understand there are risks within every click-through agreement, and any agreement that avoids the formal review process will be the responsibility of the individual making the agreement and not George Mason University.