The following chart shows where calling features are available and functional, and which options enable the best user experience.
| Features | Vonage Desktop App | Desk Phone | MS Teams App* |
|---|---|---|---|
| Manage Softphone Ringing |  |  | |
| Manage Softphone Call and Notification Settings | | | |
| Select Your Ringtone | | |  |
| Set Voicemail PIN | | | |
| Change Voicemail PIN | | | |
| Record and Manage Voicemail Greetings | | | |
| Make a Call | | | |
| Answer a Call | | | |
| Transfer a Call | | | |
| View Call History | | | |
| Unified Collaboration Experience | | | |
| Manage Call Blocking | | | |
| Manage Call Flows | | | |
| Send and Receive SMS Messages** | | | |
| Save SMS Message Content | | | |
| Send and Receive eFax | | | |
| Multiple Line Apperances | | | |
Key
Indicates the best user experience
Indicates where a feature is available and appropriate to use
Indicates where a feature is unavailable or does not function as needed
* The Vonage calling integration with MS Teams is dependent on the MS license type assigned to a particular user
** The Vonage Business Communications (VBC) App for MS Teams must be installed to enable this feature
Last modified: September 13, 2023