• Report an IT Security Incident
  • Request Help
  • Help & Support
    • COVID-19 Support
    • Request Help
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Contact Us
    • ITS Alerts Sign Up
  • Service Catalog
    • Accounts & Access
    • Computers & Software
    • Email & Collaboration
    • Teaching & Learning
    • Network, Internet & Telephone
    • University Applications
    • Web, Servers & Data
  • About ITS
    • Our Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Solution Request
    • Governance Committees
    • Portfolio and Project Management Office
    • Architectural Standards Review Board
    • Business Intelligence
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Security Office
  • Alerts & Bulletins
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • Bulletins
    • Spotlights
    • After Action Reports
    • Archives
    • Known Issues
  • Report an IT Security Incident
  • Request Help
X Hide

Information Technology Services

Skip to content
  • Help & Support
    • COVID-19 Support
    • Request Help
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Contact Us
    • ITS Alerts Sign Up
  • Service Catalog
    • Accounts & Access
    • Computers & Software
    • Email & Collaboration
    • Teaching & Learning
    • Network, Internet & Telephone
    • University Applications
    • Web, Servers & Data
  • About ITS
    • Our Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Solution Request
    • Governance Committees
    • Portfolio and Project Management Office
    • Architectural Standards Review Board
    • Business Intelligence
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Security Office
  • Alerts & Bulletins
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • Bulletins
    • Spotlights
    • After Action Reports
    • Archives
    • Known Issues

Knowledge Base

Home > Help & Support > Knowledge Base > Security > 2FA Information > How to Update Your Emergency Bypass Email Address

How to Update Your Emergency Bypass Email Address

You can update your emergency bypass email address at any time.

Note: This emergency bypass email address is a non-Mason email used to request an Emergency Bypass Code if you don't have access to your device. If you opt not to enter an emergency bypass email address it will make the process harder to get back into 2FA.

Step 1

In a web browser go to 2fa.gmu.edu. Click 2FA Account Login in the top right.

Step 2

Log in with your Mason NetID and Patriot Pass Password.

Step 3

Complete the second-factor authentication with your previously enrolled device.

Step 4

On the Management Options page, click Update Emergency Bypass Email Address.

Step 5

Enter your emergency bypass email address in the two boxes provided.

Step 5

Click Save and Continue. Your email address has been updated.

Last modified: September 7, 2018

Previous

How to Remove a Lost or Stolen Phone Used for 2FA

Next

How to Remove an Enrolled 2FA Device

Related articles

  • How to Use the Duo Mobile App Passcode (VPN)
  • 2FA for Office 365 Tips
  • How to Use a Bypass Code with Web Apps (Emergency & Non-Emergency)
  • How to Set Up Outlook Mobile Email and Calendar for Apple iOS
  • How to Use 2FA with VPN

Get Started at Mason

Whether you are a student, faculty, staff member, or a guest visiting the Mason campus, we have resources to help get you started.

Read More

Quick Links

Patriot Pass Password Reset
Submit a Ticket
Track a Ticket
PuTTY
Cisco AnyConnect VPN

Read More

Explore IT Services

A B C D E F G
H I J K L M N
O P Q R S T U
V W X Y Z #

© 2020 George Mason University
4400 University Drive
Fairfax, Virginia 22030

Latest tweet

George Mason ITSFollow

George Mason ITS
George Mason ITS@GeorgeMasonITS·
10h

For #WomensHistoryMonth, we will be highlighting some of the incredible women in IT on our page. Be sure to follow along for the month and celebrate their stories with us! 👏✨

Reply on Twitter 1366433649932001283Retweet on Twitter 13664336499320012831Like on Twitter 13664336499320012831
View All
ITS Support Center
703-993-8870
support@gmu.edu
Monday–Thursday,
8 a.m.–9 p.m.
Friday, 8 a.m.–5 p.m.
Saturday, Closed
Sunday, 1 p.m.–9 p.m.
(closed Thursday 3 p.m.–4 p.m. for a team meeting)
  • Webmaster