How to Update Your Emergency Bypass Email Address

2FA Account Services Has Moved to Password Website

On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu), including 2FA enrollment, bypass codes, and device management, were moved to the Patriot Pass Password Management Website (password.gmu.edu). Information Technology Services made this change to improve the customer experience and centralize processes related to maintaining your Mason credentials. See the ITS Bulletin for more details.

You can update your emergency bypass email address at any time.

Note: This emergency bypass email address is a non-Mason email used to request an Emergency Bypass Code if you don't have access to your device. If you opt not to enter an emergency bypass email address it will make the process harder to get back into 2FA.

Step 1

In a web browser go to 2fa.gmu.edu. Click 2FA Account Login in the top right.

Step 2

Log in with your Mason NetID and Patriot Pass Password.

Step 3

Complete the second-factor authentication with your previously enrolled device.

Step 4

On the Patriot Pass Password Management homepage, click Alternate Email/Phone menu on the left side menu.

Step 5

Enter your emergency bypass email address in the two boxes provided.

Step 5

Click Save. Your email address has been updated.

Last modified: August 1, 2021