How to Request a Bypass Code (Emergency)

Step 1

2FA Account Services Has Moved to Password Website

On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu), including 2FA enrollment, bypass codes, and device management, were moved to the Patriot Pass Password Management Website (password.gmu.edu). Information Technology Services made this change to improve the customer experience and centralize processes related to maintaining your Mason credentials. See the ITS Bulletin for more details.

Step 1

On a web browser go to 2fa.gmu.edu. Click 2FA Account Login on the bottom right.

Step 2

Click Request 2FA Emergency Bypass Code.

Step 3

Enter G Number and click CONTINUE.

Step 4

Answer Security Questions and click CONTINUE.

Step 5

You will get a confirmation page that the bypass code was sent to your alternate email address.

Step 5

Check the alternate email account to access your bypass code.

Note: The code is one-time use and must be used within one hour.

Last modified: August 1, 2021