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Home > Help & Support > Knowledge Base > Security > 2FA Information > Request a 2FA Account Reset

Request a 2FA Account Reset

If you are unable to access any of your devices and you do not have an alternate email address you can complete the 2FA Account Reset Request Form electronically (this link will take you to our forms vendor, Dynamic Forms).

If you have questions or need assistance, please contact the ITS Support Center.

Last modified: October 4, 2020

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After October 14, 2025, Microsoft will no longer provide security updates or support for Windows 10 systems. As a result, all Windows 10 systems must be upgraded to Windows 11 or removed from the Mason network. Learn more ⬇️

https://its.gmu.edu/bulletins/microsoft-windows-11-announcement/

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