Connecting New Devices

If you have a new device, use the information below to get it set up and ensure the best use of it at Mason.

Note: If you're connecting a new mobile device, first confirm that it is supported by ITS. See ITS Supported Mobile Devices

Two-Factor Authentication

  • Enroll a new smartphoneYou’ll need to re-download the Duo Mobile app on your new device and replace your previous device by visiting to manage your current devices.
  • Enroll additional devices: Visit and complete the second-factor authentication with your previously enrolled device. From the Management Options page, select the type of device you are trying to enroll and follow the prompts to add the device.
  • Reorder devicesVisit and choose the login option. Complete the second-factor authentication and select option 4 on the Management Options page. Use the arrows to reorder your devices, making sure that the device associated with the Duo Mobile app is listed first.

Note: Confirm that your device is running the most updated operating system that is supported by ITS.

Connect to Mason's Network

  • Connect on Apple IOS: Go to the settings app and tap Wi-Fi. From there, choose MASON-SECURE as your network, enter your NetID credentials, and accept the certificate.
  • Connect on Android: Select settings on your device and tap Wi-Fi. Ensuring that Wi-Fi is enabled, choose MASON-SECURE as your network. Do not validate the CA Certificate, and only enter your NetID credentials.
  • Connect gaming consoles and Smart TVs: Connect your devices to the residential network. Students can register up to five devices.

Installing Mobile Applications