The Microsoft Outlook Mobile App, available through your device’s app store, is the supported email client for mobile devices. These instructions provide the steps for setting up your Mason Office 365 email account on your Mobile device.
My device is an: Apple iPhone or iPad currently running iOS 12 or higher
Instructions for Apple
Step 1
Download Outlook Mobile from the App store. Click Get to download the application. There is no charge. You may also access the download directly from Microsoft. Follow your device’s instructions to initiate the installation
Step 2
Locate the application tile on your device’s home screen.
Step 3
Open the Outlook Mobile App – you will be prompted to add the account (Note: if you already have an Office 365 application on your device such as OneDrive or MS Teams, your account may already be found). Enter your full Mason email address (NetID@gmu.edu) and click Add Account.
If You Are an Alumni MasonLive User
Enter your full MasonLive email address, including the @masonlive.edu, and click Continue.
Step 4
Employees and Current Students
You will be directed to the Mason login page. Enter your Patriot Pass Password and click Sign-in.
Alumni MasonLive Users
Enter your MasonLive Microsoft Password and click Sign-in. You have completed the login process and should be logged in to your account at this point. Skip to Step 6.
Step 5
If you are enrolled in Two-Factor Authentication (2FA) for Office 365, you will now be presented with the request for additional information. Select your preferred method to receive the 2FA request.
Example (Push) – If you use Duo Push, follow the prompt you receive on your device (note, it may be the same device where you are setting up Outlook Mobile) to approve the request
Step 6
Return to the Outlook Mobile App and you will be logged into your account.
Access Your Calendar
Navigate between email (left) and calendar (right) by using the icons on the bottom of the page.
Add Another Account
You can add additional Office 365 accounts (such as Mason Generic) to your account with a few steps.
Step 1
Click your picture/home icon next to Inbox.
Step 2
Click the settings gear icon to open settings.
Step 3
Click Add an Account.
Step 4
Select Add Email Account when adding another account such as a generic email.
Step 5
Click Let's Do It.