How to Install and Log Into the Vonage Desktop App (Softphone) on PC

Step 1

Mason-manged systems: Open the Windows Start Menu and search for “Company Portal.”

Systems where the app is unavailable through the Company Portal: Visit the Vonage website or attempt to install via the Software Center. Skip to Step 3.

Step 2

Search for "Vonage" and click Install.

Note: You will receive a notification that Vonage Business was installed successfully.

Step 3

Open Vonage Business through the Windows start menu.

Step 4

Select Log in with Single Sign-On.

Fill in your username ([email protected]).

Step 5

Sign in with your Patriot Pass credentials.

You will receive a Duo Push notification.

Note: Do not stay signed in on shared devices

Step 6

Once logged on, select Open Vonage Business and begin using the application. See Vonage Desktop App (Softphone) Guide for details about using the application.

Note: If “Cancel” is selected, the process must be restarted from the beginning

Last modified: April 30, 2024