Articles
- Troubleshooting Update: 2FA for Office 365 If you are experiencing issues receiving email on your mobile device or Outlook desktop client following the addition of […]
- Yubico has decommissioned the Yubikey Personalization Tool previously used for configuring YubiKeys for OTP (One-Time Passcodes) that is used for Mason’s Duo configuration. These instructions […]
- Step 1 In a web browser, go to 2fa.gmu.edu. Select Manage 2FA from the menu. Step 2 Click Request 2FA Emergency Bypass Code. Step 3 […]
- If you are unable to access any of your devices and you do not have an alternate email address you can complete the 2FA Account Reset […]
- If you are using multiple devices when providing your 2FA, you can use Append Mode. Append mode allows you to specify what device you would […]
- You have the option to use the Is this your device function in Duo. This feature was previously “Remember Me.” Selecting this option allows you […]
- George Mason employees must be registered for Two Factor Authentication (2FA) in order to access Patriot Web. 2FA Account Reset Request If you are unable […]
- The following information is intended to provide faculty, staff, and students with information about the upcoming changes to the Two-Factor Authentication (2FA) program at Mason. Last Updated: […]
- If you use your smartphone for 2FA already, but not the Duo Mobile app, you may not have completed the full enrollment process when you […]
- Step 1 Plug your Yubikey into a USB slot on your computer (if it is not already). Step 2 In the login window, enter your […]
- The Microsoft Outlook Mobile App, available through your device’s app store, is the supported email client for mobile devices. These instructions provide the steps for setting […]
- The Microsoft Outlook Mobile app, available through your device’s app store, is the supported email client for mobile devices. These instructions provide the steps for […]
- Note: ITS supports and recommends using the Outlook Mobile App. ITS does NOT support the Native Mail App for iOS, and is not responsible for […]
- If you have a new device, use the information below to get it set up and ensure the best use of it at George Mason. […]
- Duo Mobile’s restore functionality lets you back up Duo-protected accounts and third-party OTP accounts (such as Google or Facebook) for recovery to the same device […]
- Duo Mobile’s restore functionality lets you back up Duo-protected accounts and third-party OTP accounts (such as Google or Facebook) for recovery to the same device […]
- Effective May 5, 2022, Duo is blocking access to its service when accessed from countries or regions subject to U.S. economic sanctions and some countries, […]
- As of May 2024, users of George Mason University’s Two-Factor Authentication (2FA) application, Duo Mobile, have additional security features to improve protection against phishing attacks. […]
- You can update your emergency bypass email address at any time. Note: This emergency bypass email address is a non-George Mason email used to request […]
- Mason’s VPN is used for secure remote access to restricted applications or systems. When you connect to Cisco Secure Client VPN you need to specify […]
- Here are some quick checklists to make sure you complete all the steps when you: Enrolling in 2FA Before you use 2FA, you must first […]
- Step 1 Navigate to the application or service. Enter your Mason NetID and Patriot Pass Password and click Login. Step 2 You will need to […]
- Step 1 On your smartphone, go to the App Store and download the Duo Mobile app by Duo Security. The app is used to confirm […]
- Once you have successfully enrolled in 2FA, you are able to use any of the following authentication options. 2nd Factor Overview Duo Mobile App for […]
- Jump to: Landline Step 1 In a web browser, go to 2fa.gmu.edu. Click Enroll in 2FA in the top right. Step 2 Log in with your […]
- Enrolling additional devices will help ensure you do not lose access to systems that require 2FA if something happens to your primary device. Additional devices […]
- You can remove an enrolled device at any time as long as you always have one device on your account. Step 1 In a web […]
- When authenticating to the Cisco Secure Client VPN Client, Duo automatically determines the best approach to request the second factor for authentication based on your […]
- If you lose access to your 2FA device, you will not be able to access any system that requires 2FA. Even though strong passwords help to protect […]
- Step 1 On your enrolled smartphone or tablet open the Duo Mobile app. Step 2 In Duo, you will see George Mason University listed. Tap […]
- Be sure to have the 6-digit passcode you generated from the Duo Mobile app before moving ahead: Step 1 In the login window, enter your […]
- Be sure to have the 6-digit passcode you generated from the Duo Mobile app before moving ahead: Step 1 Open Cisco Secure Client on your computer. Step […]
- Step 1 In the application’s login window, enter your NetID and Patriot Pass Password. Step 2 In the 2FA login window, select Other Options and then Bypass code. […]
- Step 1 Open Cisco Secure Client on your computer. Step 2 Type vpn.gmu.edu or your VPN Group URL and click Connect. Step 3 Begin logging into Cisco Secure […]
- Step 1 In a web browser, go to 2fa.gmu.edu. Select Manage 2FA from the menu. Step 2 Log in with your Mason NetID and Patriot […]
- Step 1 Plug your Yubikey into a USB slot on your computer (if it is not already). Step 2 Open Cisco Secure Client on your […]