How to Request a Bypass Code (Non-Emergency)

Step 1

2FA Account Services Has Moved to Password Website

On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu), including 2FA enrollment, bypass codes, and device management, were moved to the Patriot Pass Password Management Website (password.gmu.edu). Information Technology Services made this change to improve the customer experience and centralize processes related to maintaining your Mason credentials. See the ITS Bulletin for more details.

Step 1

In a web browser, go to 2fa.gmu.edu. Click 2FA Account Login in the top right.

Step 2

Log in with your Mason NetID and Patriot Pass Password.

Step 3

Complete the second-factor authentication with your previously enrolled device.

Step 4

On the Patriot Pass Password home page, click 2FA Account.

Step 5

On the Manage Duo 2FA Account page, click Request Bypass Code.

Step 6

You will then see a set of 10 one-time-use passcodes for use in lieu of the enrolled device.

Note: These codes are single-use only, tied directly to your account, and good for one year.

 

Step 7

Record or print the information.

Last modified: August 1, 2021