How to Remove an Enrolled 2FA Device

2FA Account Services Has Moved to Password Website

On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu), including 2FA enrollment, bypass codes, and device management, were moved to the Patriot Pass Password Management Website (password.gmu.edu). Information Technology Services made this change to improve the customer experience and centralize processes related to maintaining your Mason credentials. See the ITS Bulletin for more details.

You can remove an enrolled device at any time as long as you always have one device on your account.

Step 1

In a web browser go to 2fa.gmu.edu. Click 2FA Account Login in the top right.

Step 2

Log in with your Mason NetID and Patriot Pass Password.

Step 3

Complete the second-factor authentication with your previously enrolled device.

Step 4

On the Patriot Pass Password Home page, click 2FA Account from the left side menu.

Step 5

On the Manage Duo 2FA Account page, locate the device you want to remove from the list.

Step 6

Click the trash can next to the device that you would like to remove.

Step 7

It will prompt you to confirm your action, click OK. Your device has been removed.

Last modified: August 1, 2021