The following information is intended to provide faculty, staff, and students with information about the upcoming changes to the Two-Factor Authentication (2FA) program at Mason.
Last Updated: May 31, 2023
George Mason University remains committed to your security and keeping your information protected. One way we achieve this is by using Two-Factor Authentication (2FA) when accessing Mason systems.2FA and your Patriot Pass Password are #Better2gether.
As part of the ongoing operations of 2FA, ITS will be upgrading Duo Security, Mason's 2FA service provider. This upgrade involves moving to Duo's Universal Prompt for a simplified experience that provides a faster and easier way to authenticate into your Mason applications.
For more information about Duo Universal Prompt, see https://guide.duo.com/universal-prompt.
Upgrade to Universal Prompt
This spring, ITS is upgrading the Duo application used for Two-Factor Authentication (2FA). The upgrade will result in a new look for the Duo prompt users receive when verifying their identities and will provide a simplified, more secure experience that is faster and easier to authenticate.
- Sunday, June 4, 2023: The new prompt will be added to the Patriot Pass Password Management site.
- Sunday, June 11, 2023: The new prompt will appear during sign-in for applications that use ADFS, including Office 365, Zoom, and the Student Health Services Portal, and applications using Central Authentication Service (CAS) and Shibboleth, which includes websites like myMason, Patriot Web, and Parking Services.
What to Expect
- When logging into Mason applications, enter your NetID and Patriot Pass Password. You will be redirected to a Duo-hosted page to verify the login attempt. Once verified, you will return to the application to complete the sign-in process.
New Duo Push
New Duo Passcode
See: How to Generate a Duo Mobile App Passcode
New Bypass Code
See: How to Request a Bypass Code (Non-Emergency) or How to Request a Bypass Code (Emergency)
- When accessing the new prompt for the first time, Duo will select the method last used for authentication. However, you can pick a different method by selecting “Other options.”
See the How to Use 2FA With Web Apps for information and instructions on using the new 2FA Universal Prompt with Mason sites.
Remember Me Changes
As part of the upgrade to the Duo Universal Prompt, the ‘Remember me’ option is being replaced with a “Trust this browser” function.
Important Reminder: Do not use this function if you are authenticating on a shared or public computer.
Retiring "Remember Me" Option
New "Trust this browser" Function