How to Set/Reset a MasonLive Microsoft Password

Student Email is Migrating to Office 365

MasonLive student email and related services are being migrated to Office 365 in summer 2021. Student accounts will move from @masonlive.gmu.edu to @gmu.edu.

See Student Office 365 Migration for details.

To access MasonLive on any device, you are required to use your MasonLive Account (your NetID@masonlive.gmu.edu and your MasonLive Microsoft Password). Follow the steps below to change or reset your MasonLive Microsoft Password.

Step 1

Go to password.gmu.edu.

Step 2

Select here to activate/reset your MasonLive Microsoft Account.

Step 3

On the Central Authentication Service page, log in using your Mason NetID and Patriot Pass Password.

Step 4

Click Continue on the MasonLive Password Management User Verification page.

Note: you may not see this page.

Step 5

Type in a new MasonLive Microsoft Password using the guidelines provided.

Note: your MasonLive Microsoft Password and your Patriot Pass password CANNOT be the same.

Step 6

Click the Save Password button to create a MasonLive Microsoft Password.

Step 7

To log in to your account go to masonlive.gmu.edu and click Student Email.

Step 8

You'll log in with:

  • NetID@masonlive.gmu.edu
  • MasonLive Microsoft Password (the password you just created)

Step 9

You are now in your MasonLive inbox.

Note: this only changes your MasonLive Microsoft Password. Your Patriot Pass password is not impacted.

Last modified: June 23, 2021