How to set/reset my MasonLive Microsoft Password?

To access MasonLive on any device, you are required to use your MasonLive Account (your NetID@masonlive.gmu.edu and your MasonLive Microsoft Password). Follow the steps below to change or reset your MasonLive Microsoft Password:

Step 1

Step 2

Scroll down to Option 5 (To activate/reset your MasonLive Microsoft Account) and click on the link.
Password Management Screen

Step 3

On the Central Authentication Service page, log in using your Mason NetID and Patriot Pass Password.

Step 4

Click Continue on the MasonLive Password Management User Verification page (you may not see this page)

Step 5

Type in a new MasonLive Microsoft Password using the guidelines provided. (Note: your MasonLive Microsoft Password and your Patriot Pass password CANNOT be the same.)

Step 6

Click the Save Password button. Done, you have created a MasonLive Microsoft Password.

Step 7

To login on your account go to masonlive.gmu.edu and click Login here with your MasonLive account.

Step 8

You'll login with:

  • NetID@masonlive.gmu.edu
  • MasonLive Microsoft Password (the password you just created)

Step 9

All done! You are now inside your MasonLive inbox.

NOTE: this only changes your MasonLive Microsoft Password. Your Patriot Pass password is not impacted.