• Report an IT Security Incident
  • Request Help
  • Help & Support
    • Working/Learning Remotely
    • Request Help
    • Live Chat
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Contact Us
    • ITS Alerts Sign Up
  • Service Catalog
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Data, Reporting & Analytics
    • Network & Internet Services
    • Pilot Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
    • Web, Servers & Hosting
  • About ITS
    • Our Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Projects & Project Management
    • Technology Investment Request Lifecycle
    • Governance Committees
    • Business Intelligence
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Security Office
  • Alerts & Bulletins
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • Bulletins
    • Spotlights
    • After Action Reports
    • Archives
  • Report an IT Security Incident
  • Request Help
X Hide

Information Technology Services

Skip to content
  • Help & Support
    • Working/Learning Remotely
    • Request Help
    • Live Chat
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Contact Us
    • ITS Alerts Sign Up
  • Service Catalog
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Data, Reporting & Analytics
    • Network & Internet Services
    • Pilot Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
    • Web, Servers & Hosting
  • About ITS
    • Our Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Projects & Project Management
    • Technology Investment Request Lifecycle
    • Governance Committees
    • Business Intelligence
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Security Office
  • Alerts & Bulletins
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • Bulletins
    • Spotlights
    • After Action Reports
    • Archives

Knowledge Base

Home > Help & Support > Knowledge Base > Email & Collaboration > MasonLive (Retiring) > MasonLive General > How to Set/Reset a MasonLive Microsoft Password

How to Set/Reset a MasonLive Microsoft Password

Student Email Has Migrated to Office 365

MasonLive student email and related services have been migrated to Office 365. Student accounts have moved from @masonlive.gmu.edu to @gmu.edu.

See Student Office 365 Migration for details.

To access MasonLive on any device, you are required to use your MasonLive Account (your NetID@masonlive.gmu.edu and your MasonLive Microsoft Password). Follow the steps below to change or reset your MasonLive Microsoft Password.

Step 1

Go to password.gmu.edu.

Step 2

Select here to activate/reset your MasonLive Microsoft Account.

Step 3

On the Central Authentication Service page, log in using your Mason NetID and Patriot Pass Password.

Step 4

Click Continue on the MasonLive Password Management User Verification page.

Note: you may not see this page.

Step 5

Type in a new MasonLive Microsoft Password using the guidelines provided.

Note: your MasonLive Microsoft Password and your Patriot Pass password CANNOT be the same.

Step 6

Click the Save Password button to create a MasonLive Microsoft Password.

Step 7

To log in to your account go to masonlive.gmu.edu and click Student Email.

Step 8

You'll log in with:

  • NetID@masonlive.gmu.edu
  • MasonLive Microsoft Password (the password you just created)

Step 9

You are now in your MasonLive inbox.

Note: this only changes your MasonLive Microsoft Password. Your Patriot Pass password is not impacted.

Last modified: August 23, 2021

Previous

MasonLive FAQs

Next

MasonLive Login Troubleshooting

Related articles

  • MasonLive Login Troubleshooting
  • MasonLive FAQs

Get Started at Mason

Whether you are a student, faculty, staff member, or a guest visiting the Mason campus, we have resources to help get you started.

Read More

Quick Links

Patriot Pass Password Reset
Submit a Ticket
Track a Ticket
PuTTY
Cisco AnyConnect VPN

Read More

Explore IT Services

A B C D E F G
H I J K L M N
O P Q R S T U
V W X Y Z #

© 2022 George Mason University
4400 University Drive
Fairfax, Virginia 22030

Latest tweet

George Mason ITS Follow

The official Twitter page for George Mason University's Information Technology Services

GeorgeMasonITS
Retweet on Twitter George Mason ITS Retweeted
Gladys K Andino @gkandino ·
19 Jul

Join us for our Summer event at @uva_rc,
@virginia_tech, @williamandmary, @VCU, @GeorgeMasonITS, @VIMS_News, and @urichmond
Virginia Women in HPC (VA-WHPC) -
Inspiring Diversity and Inclusion
Time: Aug 10, 2022, 01:00 PM EST
https://virginia.zoom.us/meeting/register/tJYpf-itqT4oGNNYUMMjo_2zjEg-AENewrpV
#WHPC #DiversityandInclusion

Reply on Twitter 1549511481649160193 Retweet on Twitter 1549511481649160193 2 Like on Twitter 1549511481649160193 2 Twitter 1549511481649160193
View All
ITS Support Center
703-993-8870
support@gmu.edu
live chat
Monday – Thursday, 8 a.m. – 9 p.m.
Friday, 8 a.m. – 5 p.m.
Saturday, Closed
Sunday, 1 p.m. – 9 p.m.
(closed Thursday 3 p.m. – 4 p.m. for a team meeting)
  • Webmaster