Connecting to Residence Halls Network

ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for campus residents. Non-resident faculty, staff, and students should connect to eduroam in Residence Halls. Residential students should contact Apogee Support at 844-459-7405 or text 84700. More information is available on the Mason Apogee website.

Service Summary

George Mason University provides wired and wireless network access for faculty, staff, students, and guests in every campus facility.

For information on Residence Hall Networks, see Residence Hall Network (ResNet).

For information on Wireless Networks across campus, see Wireless (Wi-Fi) Network.

Key Features

Wired and wireless network access available for faculty, staff, students, and guests in every campus facility.

Getting This Service

Wired Network

In order to use the wired network, your device must have an Ethernet interface and must be able to connect to an active jack in your workspace. Please contact your department’s IT Director or Technical Point of Contact to help get connected to the correct network. Please contact your telecom coordinator if you need to request a jack installation or activation. There is no charge to use an existing, active jack for wired network access. Depending on the request, there may be a charge for new jack installation and activation.

Wireless Network

In order to use Wi-Fi, your device must have a Wi-Fi interface and must be able to see Mason’s wireless networks. Please contact the ITS Support Center if you are unable to see Mason’s wireless networks in any campus building. There is no charge to use the wireless network. More information is available at Wireless Network.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing and ITS Information Technology Security Standard.