Connecting to Residence Halls Network

ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for campus residents. Non-resident faculty, staff, and students should connect to eduroam in Residence Halls. Residential students should contact Apogee Support at 844-459-7405 or text 84700. More information is available on the Mason Apogee website.

Service Summary

Resident students looking for resources to get connected in residence halls, see Residence Hall Network (ResNet).

ITS recommends that students, faculty, and staff, when possible, configure wired and wireless network devices to join eduroam. Unfortunately, some consumer electronics devices, such as gaming consoles, printers, and smart TVs, are not 802.1x capable and require alternative authentication. To solve this problem, students, faculty, and staff may register up to 5 devices to access the MASON Wi-Fi network through a web portal at mydevices.gmu.edu.

Key Features

Students, faculty, and staff may each register up to 5 devices to access MASON through a web portal at mydevices.gmu.edu.

ITS recommends this as a method of last resort only for devices that do not support 802.1x authentication and cannot join eduroam.

Getting This Service

Individual students, faculty, and staff members must register their own devices through the web portal at mydevices.gmu.edu.

Additional instructions are available at How to Register a Device for Network Access.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.