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Home > Help & Support > Knowledge Base > Security > 2FA Information > How to Request a Bypass Code (Non-Emergency)

How to Request a Bypass Code (Non-Emergency)

Step 1

In a web browser, go to 2fa.gmu.edu. Click 2FA Account Login in the top right.

Step 2

Log in with your Mason NetID and Patriot Pass Password.

Step 3

Complete the second-factor authentication with your previously enrolled device.

Step 4

On the Patriot Pass Password home page, click 2FA Account.

Step 5

On the Manage Duo 2FA Account page, click Request Bypass Code.

Step 6

You will then see a set of 10 one-time-use passcodes for use in lieu of the enrolled device.

Note: These codes are single-use only, tied directly to your account, and good for 180 days from time of request.

 

Step 7

Record or print the information.

Last modified: August 7, 2024

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