Connecting to Residence Halls Network

ITS is in the process of transitioning Residence Hall Networks & Cable TV services. If you do not see Mason-Secure and need assistance getting online from a residence hall, residents can contact Apogee Support at 1-844-459-7405 or text 84700.

Service Summary

Guests of university faculty, staff, and students can self-register for internet access over Mason’s Wi-Fi network. Guest accounts are active for a period of seven days from first use and are supported on three concurrently connected devices. Account information is emailed directly to guests via email with the option to also be sent via text.

The guest network allows only limited access to Mason’s network and internet resources. It allows access to web services, authenticated email services, and IPSec VPNs. The university offers the service of basic guest network access and has no guarantee of service quality.

Guests visiting from other universities that participate in the eduroam service are recommended to connect to this network using the credentials from their home institution.

Key Features

  • Account is active for 7 days
  • Connect up to 3 devices
  • Allows basic web browsing, email, and VPN

Getting This Service

Guests can self-register for a guest account by connecting to the ‘MASON’ wireless SSID. The captive portal is activated when a guest opens a web browser. On the captive portal page, select the option Create an account. If the captive portal does not appear, open a browser and navigate to

After registering for an account, you will be provided with a temporary username and password that are active for seven days. Guests will need these credentials when signing in to the MASON wireless SSID. Guests requiring access for a period greater than 7 days will need to re-register when their account expires.


This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.


All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.