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Home > Help & Support > Knowledge Base > Web, Servers & Data > Qualtrics > Qualtrics General Information

Qualtrics General Information

What is Qualtrics?

Qualtrics is an enterprise-class web-based survey tool that supports research, teaching, and administration at Mason. It allows users to create survey instruments, administer surveys, store data and conduct analysis, import and export the survey questions and the data in multiple formats.

The primary features of Qualtrics include a custom survey design wizard; survey distribution options. Qualtrics supports survey-based experiments and features a block and question randomizer tool for experimental trials.

Most departments at Mason access Qualtrics through their own remote brand or through the Enterprise Mason brand of Qualtrics (Qualtrics.gmu.edu). To find a point of contact for your department, please see the Qualtrics Administrators webpage.

Departments that use the Mason brand of Qualtrics have what is known as their own “division.” Each division has at least one administrator responsible for their division. This administrator may set up user accounts, provide general support, and contact Qualtrics Support directly when needed. Please see the How do I get help using Qualtrics for further information.

How much does Qualtrics cost?

The Qualtrics survey tool is available without charge to all current students, faculty, and staff under an enterprise license agreement.

Who can use Qualtrics?

The Qualtrics survey tool is available to all current students, faculty, and staff under an enterprise license agreement. Each user must have an active “@gmu.edu” email address to access Qualtrics.

How do I access Qualtrics online survey software?

Mason Brand access:

The enterprise Qualtrics Brand (Brand is what Qualtrics refers to each separate site or URL for their customers) can be accessed using http://gmu.qualtrics.com. To gain access, you will first need to have an account created by a division administrator for the brand. Please see the listing of Qualtrics Administrators to locate a contact within your department. Once your account has been set up you can then use your Mason NetID and Patriot Pass Password to log in.

Remote Brand access:

If you have an account through one of the independent departmental Brands, you will need to use the unique web address for that brand. You may refer to the Qualtrics Administrators list to find the brand URL for your department.

Last modified: November 8, 2023

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