Generic accounts are accessed just like your personal account. You will go to mail.gmu.edu and use the generic NetID and password to log in.

If you know the password and wish to reset it, you can go to genericpassword.gmu.edu and log in with your NetID and Patriot Pass Password to change the generic password.

If you forgot the password and are the sponsor, you can go to Patriot Pass Password Management website and login with your NetID and Patriot Pass Password to reset the generic password.