You should check your Junk Email folder periodically to ensure that you are not missing valid messages. While reviewing your Junk Email folder, if you find a messages that shouldn't have been marked as junk, you can correct it in few different ways.
- Right-click the message. Hover over Junk
- Then select one of the following options:
- Never Block Sender - future messages from this address will not be marked as Junk
- Never Block Sender's Domain - future messages from this domain (for example "@gmail.com") will not be marked as Junk
- Never Block this Group or Mailing List
- Not Junk - A dialog box will open, telling you that the message will be moved to your Inbox, and giving you the option of always trusting the sender (which is the equivalent of Never Block Sender, described above) and/or trusting all messages sent to your address.
Along the same lines, if you find a junk message that wound up in your Inbox or any other folder, you can simply delete it, or treat all future messages from the sender as junk.
- Right-click the message.
- From the menu that appears, hover over Junk, then select Block Sender.
Last modified: August 23, 2021