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Home > Help & Support > Knowledge Base > Email & Collaboration > Office 365 > Moving Email/OneDrive Data from Office 365 to an Alternate Account
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Moving Email/OneDrive Data from Office 365 to an Alternate Account

These instructions are provided to assist students wanting to move their data. ITS does not provide technical support for any unsupported software or services.

  • Move emails from Mason Office 365 account to personal email
    • Outlook Windows
    • Outlook Mac
    • Mac Mail
  • Move OneDrive data from Mason Office 365 account to an alternate Office 365 account

Move emails from Mason Office 365 account to personal email

You can use Outlook to move emails from your Mason Office 365 account to an alternative email provider (Gmail, Yahoo, Hotmail, etc.) In order to move your emails, you first must have both accounts configured in Outlook.

Outlook - Windows

  1. Once your accounts are configured in Outlook, go to your Office 365 inbox to view your emails.
  2. To select your whole inbox, press Ctrl + A. To select specific emails, hold Ctrl and click to highlight the emails you wish to move/copy.
  3. Once you have the emails you wish to move/copy selected, right-click , and a drop-down menu will appear—select Move.
  4. "Move" will give you some options as to how you can move/copy your emails:
    • ​"Other Folder" will move the emails you selected to a new folder and then will remove the emails from your Office 365 mailbox
    • "Copy to folder" will send a copy of the emails you selected to a folder of your choosing. This option will leave a copy of the emails in your Office 365 mailbox.
  5. Once you select "Other Folder." or "Copy to Folder." a new window will open displaying email folders. Select the folder you wish to copy/move the emails to and click OK when finished.

Outlook - Mac

  1. Once you have your accounts configured in Outlook, you must create a new folder to store the emails you wish to transfer. Go to the upper left of the screen and click the New icon to do this. A dropdown window will appear; select Folder to create a new folder from this window.
  2. After you create the folder, select your Office 365 Inbox. From there, select which emails you wish to copy/move.
  3. To select the whole inbox, press Command + A, or hold down Command and click to highlight the emails you wish to copy or move to another inbox. Once you have the emails you want to move selected, right-click or hold Control + left-click to bring up a dropdown menu.
  4. Once this menu appears, click Move. This will give you two options:
    • "Choose Folder" -- this option will move the emails you selected to a new folder. This option will remove your emails from your Office 365 Inbox and place them in the folder you selected.
    • "Copy to Folder" -- this option will copy the emails you selected to a new folder. This option will leave a copy of the emails in your Office 365 inbox and place copies of the emails in the folder you selected.
  5. Once you click either "Choose Folder" or "Copy to Folder," a new window will appear asking you which folder to move/copy your emails. Type the name of the folder you created earlier, or the name of an already existing Outlook folder to transfer the emails. Once you find the folder, select Move.

Mac Mail

  1. Once your email accounts are configured in Mac Mail, go to your Office 365 inbox to view your emails.
  2. To move all your mail to another email account, press Command + A to select all the emails (if you wish to select specific emails, you can hold down Command and click to highlight the emails you want to move or copy). Once you have the emails you wish to move selected, right-click or hold down Control and Left-click and choose Copy to, if you want to leave a copy of the emails in your Office 365 inbox. If you want to move all your emails from your Office 365 inbox and then delete them from your Office 365 inbox, click Move to.
  3. Once you move your mouse over either "Copy to" or "Move to" you will see a menu with options where you can send the emails. Select your folder of choice and click to move the emails.

Moving OneDrive data from your Mason Office 365 account to an alternative Office 365 account

Follow Microsoft instructions on how to move your school files when you graduate.

Last modified: February 22, 2022

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