How can I request closed captions or an audio description to my videos?

Add the tag Captions to your video in tag area of the video's metadata.

Contact the Assistive Technology Initiative (ATI) Office by completing a Request Services Form for closed captioning and audio description for your video.

For bulk requests (i.e., 2 or more videos) feel free to use the Accessible Media Bulk Request Form (Excel). Submit the Bulk Request Form to at least 7 days prior to the date needed.

Information and forms are available on the ATI Request Services page.

For more information and additional troubleshooting tips visit the Kaltura Knowledge Center.