Service Summary

Desktop Support provides the following services for departments which are relocating Mason-owned computer equipment. Specifically, technicians will:

• Uninstall all computer equipment in preparation for the move (Desktop Support technicians will not move computer equipment between locations).
• Reconnect computer equipment in the new location.
• Verify connectivity to the Mason network.
• Verify printer connections and functions.

Special requests to re-position computer equipment in the new location may be accommodated at the time Desktop Support technicians are on site.

Technicians will not move furniture or modify cubicle walls. Requests for these services must be submitted to the appropriate department or company.

All computer move requests must be approved by the department's Telecom Coordinator and Department Chair.