Service Disruption – Cisco WebEx and Cisco Teams
Alert Updates:
The space repair is continuing to process with success. Webex Meetings issues have been resolved and much of the Webex Teams issues have been repaired following the outage last week. You can monitor Webex Teams updates at: https://status.ciscospark.com/ and Webex Meetings updates at https://status.webex.com/#/service/status.
Initial Alert:
ITS is aware of the intermittent service disruption that Cisco Webex and Cisco Teams have been experiencing for the last couple of days. We have received the following information from Cisco and continue to get updated status reports:
“A large part of the Webex Services are restored and we’re making great headway on the rest of it. This process is taking longer than we’d like. But please know we’re 100% committed to restoring the platform’s full functionality in a way that ensures data integrity for you and our hundreds of millions of users around the world. We’re taking a methodical, programmatic approach due to the scale of the task and this is going to take some time to do it right. Our teams are working around the clock to bring full functionality back to the entire platform.”
-Cisco
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.