2FA Account Services Moving to Password Website on August 1

On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu), including 2FA enrollment, bypass codes, and device management, will move to the Patriot Pass Password Management Website (password.gmu.edu). Information Technology Services is making this change to improve the customer experience and centralize processes related to maintaining your Mason credentials. See the ITS Bulletin for more details.

Service Summary

The Patriot Pass Password is used to access most Mason systems (e.g., Patriot Web, myMason). It is set when you activate your account. If your password is forgotten or expired, you can reset it.

Note: Resetting your Patriot Pass Password does not impact your MasonLive Microsoft Password that is used to access the student MasonLive email.

Getting This Service

There are two ways that you can reset your password.

1. Reset it Yourself

Login to password.gmu.edu select Change Password in the menu in the upper left-hand corner of the page or select Update under the Password section.

OR

If you've forgotten your password or your password has expired, go to password.gmu.edu select Expired/Forgotten Password under the login button, then select one of the options.

2. Submit an Electronic Request

You can submit a secure electronic request.

Note: This option will take you to the external website for our forms vendor, Dynamic Forms.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.