Processing a software installation request cannot begin until all information is provided to ITS. Required information to proceed with software installations includes:

• Copy of purchase order
• Copy of paid invoice with the number of licenses attributed (e.g. site, seats, etc.)
• Licensing support documentation (e.g. license agreement, registration card, serial numbers, etc.)
• Software media
• Manuals and technical documentation
• Software program installation instructions
• System requirements and technical support contact numbers

These can be intercampus mailed to mail stop 1F9 or delivered to Fenwick, A244.