If I submit a software request at the start of the semester, when can I expect it to be completed?
Requests received after deadline dates will be processed after the first two weeks of the semester. New software requests require a minimum of 10 business days for installation due to limited classroom and lab access.
Students, faculty, and staff can receive technical support any time—day or night, on weekends, and even holidays. If you need IT help, call 703-993-8870 anytime or submit a request ticket.
