Key Features

2023-2024 Academic Year Standard Software Load For Classrooms and Computer Labs

Operating System

Windows 11

Applications

Getting This Service

If you would like to request the installation of specialized software on a classroom lectern, student classroom computer, or open computer lab, a software request must be submitted. You may submit a request via the Classroom Software Installation button.

Software requests are evaluated on the following factors:

• System and network security
• Performance
• Usability
• Reliability (support)
• Interference with other installed software programs

Processing a software installation request for a classroom or lab cannot begin until all information is provided to ITS. Required information to proceed includes:

• Copy of purchase order
• Copy of paid invoice with the number of licenses attributed (e.g., site, seats, etc.)
• Licensing support documentation (e.g., license agreement, registration card, serial numbers, etc.)
• Software media
• Manuals and technical documentation
• Software program installation instructions
• System requirements and technical support contact numbers

Due to the high volume of requests each semester, requests for software installation in classrooms and labs must be received by the following dates:

• Fall Semester: July 15
• Spring Semester: December 1
• Summer Semester: April 15

Software installation requests for classrooms and labs are processed as they are received, with the highest priority given to requests that support academic programs.

Once installed, the software will be tested to ensure that it functions on a system level and prints as expected. No further testing will be performed. Technical staff has limited experience with proprietary software programs and cannot test for proper functioning within a program. Faculty members are encouraged to test software on the computer in the classroom or lab environment in which it will be used.

Availability

Access to the software in all Registrar-scheduled technology-enhanced classrooms and open computer labs is available during university class hours. For 24/7 access to available software in the Citrix Virtual Lab, please see Citrix Virtual Lab.

Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.