I submitted my proof of ownership and media materials but have not gotten them back. When will they be returned to me?
For legal compliance, licensing and associated documentation will remain with ITS for the entire semester. In August, prior to the fall semester, all software and materials submitted are returned to faculty via inter-campus mail.
Students, faculty, and staff can receive technical support any time—day or night, on weekends, and even on holidays. If you need IT help, call 703-993-8870 anytime or create a ticket.