• Live Chat
  • Report an IT Security Incident
  • Request Help
  • Help & Support
    • Request Help
    • Live Chat
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Working/Learning Remotely
    • Contact Us
  • Service Catalog
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Data, Reporting & Analytics
    • Network & Internet Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
    • Web, Servers & Hosting
  • About ITS
    • Our ITS Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Banner Admin
    • Business Intelligence
    • Data Governance
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Business Analysis
    • IT Security Office
    • Projects & Project Management
    • Technical Business Solution Intake Request Process
  • Alerts & Outages
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • After Action Reports
    • Archives
    • ITS Alerts Sign Up
  • News
    • Bits & Bytes Signup
    • Bits & Bytes Submissions
    • Spotlights
    • Bulletins
George Mason University
  • Live Chat
  • Report an IT Security Incident
  • Request Help
X Hide

Information Technology Services

Skip to content
  • Help & Support
    • Request Help
    • Live Chat
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Working/Learning Remotely
    • Contact Us
  • Service Catalog
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Data, Reporting & Analytics
    • Network & Internet Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
    • Web, Servers & Hosting
  • About ITS
    • Our ITS Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Banner Admin
    • Business Intelligence
    • Data Governance
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Business Analysis
    • IT Security Office
    • Projects & Project Management
    • Technical Business Solution Intake Request Process
  • Alerts & Outages
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • After Action Reports
    • Archives
    • ITS Alerts Sign Up
  • News
    • Bits & Bytes Signup
    • Bits & Bytes Submissions
    • Spotlights
    • Bulletins

Knowledge Base

Home > Help & Support > Knowledge Base > Email & Collaboration > Office 365 > Moving Email/OneDrive Data from Office 365 to an Alternate Account

Moving Email/OneDrive Data from Office 365 to an Alternate Account

These instructions are provided to assist students wanting to move their data. ITS does not provide technical support for any unsupported software or services.

  • Move emails from Mason Office 365 account to personal email
    • Outlook Windows
    • Outlook Mac
    • Mac Mail
  • Move OneDrive data from Mason Office 365 account to an alternate Office 365 account

Move emails from Mason Office 365 account to personal email

You can use Outlook to move emails from your Mason Office 365 account to an alternative email provider (Gmail, Yahoo, Hotmail, etc.) In order to move your emails, you first must have both accounts configured in Outlook.

Outlook - Windows

  1. Once your accounts are configured in Outlook, go to your Office 365 inbox to view your emails.
  2. To select your whole inbox, press Ctrl + A. To select specific emails, hold Ctrl and click to highlight the emails you wish to move/copy.
  3. Once you have the emails you wish to move/copy selected, right-click , and a drop-down menu will appear—select Move.
  4. "Move" will give you some options as to how you can move/copy your emails:
    • ​"Other Folder" will move the emails you selected to a new folder and then will remove the emails from your Office 365 mailbox
    • "Copy to folder" will send a copy of the emails you selected to a folder of your choosing. This option will leave a copy of the emails in your Office 365 mailbox.
  5. Once you select "Other Folder." or "Copy to Folder." a new window will open displaying email folders. Select the folder you wish to copy/move the emails to and click OK when finished.

Outlook - Mac

  1. Once you have your accounts configured in Outlook, you must create a new folder to store the emails you wish to transfer. Go to the upper left of the screen and click the New icon to do this. A dropdown window will appear; select Folder to create a new folder from this window.
  2. After you create the folder, select your Office 365 Inbox. From there, select which emails you wish to copy/move.
  3. To select the whole inbox, press Command + A, or hold down Command and click to highlight the emails you wish to copy or move to another inbox. Once you have the emails you want to move selected, right-click or hold Control + left-click to bring up a dropdown menu.
  4. Once this menu appears, click Move. This will give you two options:
    • "Choose Folder" -- this option will move the emails you selected to a new folder. This option will remove your emails from your Office 365 Inbox and place them in the folder you selected.
    • "Copy to Folder" -- this option will copy the emails you selected to a new folder. This option will leave a copy of the emails in your Office 365 inbox and place copies of the emails in the folder you selected.
  5. Once you click either "Choose Folder" or "Copy to Folder," a new window will appear asking you which folder to move/copy your emails. Type the name of the folder you created earlier, or the name of an already existing Outlook folder to transfer the emails. Once you find the folder, select Move.

Mac Mail

  1. Once your email accounts are configured in Mac Mail, go to your Office 365 inbox to view your emails.
  2. To move all your mail to another email account, press Command + A to select all the emails (if you wish to select specific emails, you can hold down Command and click to highlight the emails you want to move or copy). Once you have the emails you wish to move selected, right-click or hold down Control and Left-click and choose Copy to, if you want to leave a copy of the emails in your Office 365 inbox. If you want to move all your emails from your Office 365 inbox and then delete them from your Office 365 inbox, click Move to.
  3. Once you move your mouse over either "Copy to" or "Move to" you will see a menu with options where you can send the emails. Select your folder of choice and click to move the emails.

Moving OneDrive data from your Mason Office 365 account to an alternative Office 365 account

Follow Microsoft instructions on how to move your school files when you graduate.

Last modified: October 11, 2024

Previous

Student Office 365 Migration FAQs

Next

What is the Dataverse?

Related articles

  • Safe Links & Safe Attachments Information
  • Accessing MS Teams as a Guest
  • MS Teams Calling (Without a Calling Plan)
  • Mason Microsoft 365 Teams & Groups Usage Guidelines
  • MS Teams Recording

Get Started at Mason

Whether you are a student, faculty, staff member, or a guest visiting the Mason campus, we have resources to help get you started.

READ MORE

Quick Links

Patriot Pass Password Reset
Create a Ticket
Track a Ticket
PuTTY
Cisco AnyConnect VPN

READ MORE

Explore IT Services

A B C D E F G
H I J K L M N
O P Q R S T U
V W X Y Z #

I T S Logo

© 2024 George Mason University
4400 University Drive
Fairfax, Virginia 22030

Follow Us
location pin for in-person IT support   @GeorgeMasonITS
location pin for in-person IT support   @georgemasonits
ITS Support 24/7
   703-993-8870
   Live Chat
  • Webmaster
X

ITS Technical Support Now Available 24/7

Students, faculty, and staff can receive technical support any time—day or night, on weekends, and even holidays. If you need IT help, call 703-993-8870 anytime or create a request ticket.