No, MasonLive and Patriot Pass use two different passwords. Visit password.gmu.edu to reset your passwords.

You should be using your MasonLive Microsoft Password to access your MasonLive account

(Note: this is not the same password you use on Patriot Web)

This includes:

• Mail.gmu.edu
• Mobile device
• Your desktop client (i.e., Microsoft Outlook)
• Microsoft 365 Apps for enterprise

Go to mail.gmu.edu and select MasonLive Email or access your MasonLive account directly through the Outlook website. Log in with your full email address ([email protected]) and your MasonLive Microsoft Password (this is not your Patriot Pass Password).

Yes, but if you forward your MasonLive student email to another account, official email may get caught and eliminated by the spam filters used by the receiving account. You may choose to forward your account via a rule in MasonLive (this can be found under the gear icon).

The following table outlines the process for determining email accounts at Mason:

I am a:	MasonLive Account:	Office 365 Account:	Mail sent to [email protected] goes to*:
Student only (full-time or part-time)	X		MasonLive
Student & university employee (student wage employee only)	X		MasonLive
Student & university employee (classified, admin faculty, teaching faculty, and adjunct faculty)	X	X	Office 365
Teaching faculty only (full-time, adjunct)		X	Office 365
Employee only (full- or part-time, classified, admin faculty, or wage staff)		X	Office 365

Note: If you have a MasonLive account, you may always receive email directly at [email protected]

If you would like to keep your email separate you can tell people to send your student email to [email protected] and your employee email to [email protected]. Note: The current myMason system (Canvas) uses the [email protected] address by default for all communications.

If you do not activate your MasonLive account, you may miss important messages from your professors. Or if you are teaching, students may email your MasonLive account. You can always forward your MasonLive account to your Office 365 account. Users may always set up an inbox rule in MasonLive to forward email to their Office 365 account.

Additionally, you may use an email client application such as Outlook, which allows for multiple accounts to be accessed via single application while keeping the mailboxes themselves separate. Most mobile devices also provide this functionality (e.g., multiple email accounts accessed via a single iPhone).

If you would like to add your account to your mobile device or email client you can visit Microsoft's set-up wizard for step by step directions.

When configuring your account you must use your full email address ([email protected]) and your MasonLive Microsoft Password.

MasonLive email addresses must be hidden unless the student gives permission for it to be shown.

Virginia House Bill 1 (HB1) which took effect July 1, 2018, requires students to give consent for their email address to be shared. For more information on the law, or to update your consent status, please visit the Office of University Registrar's HB1 Guidance page.

Because email addresses are hidden in the MasonLive directory unless the student gives permission for it to be shown, some applications that allow for sharing may not work as expected, if at all.

If you're experiencing an issue collaborating while using any of the MasonLive Office 365 services, you may want to consider having your account made visible in the MasonLive directory. It would be up to the students you are sharing with, if they want to make their accounts visible.

Virginia House Bill 1 (HB1) which took effect July 1, 2018, requires students to give consent for their email address to be shared. For more information on the law, or to update your consent status, please visit the Office of University Registrar's HB1 Guidance page.