• Live Chat
  • Report an IT Security Incident
  • Request Help
  • Help & Support
    • Live Chat
    • Request Help
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Working/Learning Remotely
    • Computer Labs & Classrooms Information
  • Service Catalog
    • ITS General Help
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Information Security
    • Network & Internet Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
  • About ITS
    • Our ITS Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Banner Admin
    • Business Intelligence
    • Data Governance
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Business Analysis
    • IT Security Office
    • Projects & Project Management
    • Technical Business Solution Intake Request Process
  • Alerts & Outages
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • After Action Reports
    • Archives
    • ITS Alerts Sign Up
  • News
    • Bits & Bytes Signup
    • Bits & Bytes Submissions
    • Spotlights
    • Bulletins
George Mason University
  • Live Chat
  • Report an IT Security Incident
  • Request Help
X Hide

Information Technology Services

Skip to content
  • Help & Support
    • Live Chat
    • Request Help
    • Track a Ticket
    • Knowledge Base
    • Getting Started
    • Working/Learning Remotely
    • Computer Labs & Classrooms Information
  • Service Catalog
    • ITS General Help
    • Accounts & Access
    • Communications & Collaboration
    • Computers & Software
    • Information Security
    • Network & Internet Services
    • Professional Services
    • Research Computing
    • Teaching & Learning
    • University Applications
  • About ITS
    • Our ITS Team
    • Strategic Plan
    • Annual Reports
    • Awards
    • Student Employment
  • Working with ITS
    • Architectural Standards Review Board
    • Banner Admin
    • Business Intelligence
    • Data Governance
    • Enterprise Data Integration Services (EDIS)
    • GMU-TV
    • IT Business Analysis
    • IT Security Office
    • Projects & Project Management
    • Technical Business Solution Intake Request Process
  • Alerts & Outages
    • Unplanned Outages
    • Phishing Alerts
    • Maintenance
    • After Action Reports
    • Archives
    • ITS Alerts Sign Up
  • News
    • Bits & Bytes Signup
    • Bits & Bytes Submissions
    • Spotlights
    • Bulletins

How can ITS help you?

Our services are designed to help you succeed at Mason—
search our services, knowledge articles, how to guides, FAQs, and more.

Knowledge Base

Home > Help & Support > Knowledge Base > Accounts & Access > Patriot Pass FAQs > Why is my Mason NetID (Username) the same as my email ID?

Why is my Mason NetID (Username) the same as my email ID?

Your NetID is your George Mason online identity — it is how you are recognized by George Mason online systems. While it is not secret, it enables George Mason online systems to verify that you are the person trying to access a system. Even though your NetID verifies your online identity, it is useless without your Patriot Pass Password. Keep your password secret and don't share it with anyone.

Last modified: February 3, 2025

Previous

Do I have to enter my answers to the password security questions in upper or lower case?

Next

What if I forget my NetID or Patriot Pass Password?

Related articles

  • How do I keep my password safe?
  • What is the difference between authorize and authenticate?
  • Why can't I use any special character I want to in my strong password?
  • Will I be locked out if I forget my NetID or password but try to enter it anyway multiple times?
  • Why shouldn't I use my pet's name or something that is familiar to me as part of my strong password?

Get Started at Mason

Whether you are a student, faculty, staff member, or a guest visiting the Mason campus, we have resources to help get you started.

READ MORE

Quick Links

Patriot Pass Password Reset
Create a Ticket
Track a Ticket
PuTTY
Cisco AnyConnect VPN

READ MORE

Explore IT Services

A B C D E F G
H I J K L M N
O P Q R S T U
V W X Y Z #

I T S Logo

© 2024 George Mason University
4400 University Drive
Fairfax, Virginia 22030

Follow Us
location pin for in-person IT support   @GeorgeMasonITS
location pin for in-person IT support   @georgemasonits
ITS Support 24/7
   703-993-8870
   Live Chat
  • Webmaster
X

ITS Technical Support Now Available 24/7

Students, faculty, and staff can receive technical support any time—day or night, on weekends, and even on holidays. If you need IT help, call 703-993-8870 anytime or create a ticket.