Microsoft is reporting that as a result of their earlier mitigations, their environment appears to be maintaining a stable, healthy state. They continue to actively monitor services to ensure they remain stable, while also working on implementing additional preemptive mitigation plans. While access to services should be improved, this issue is still considered ongoing.

During this issue, users have reported a mix of experiences such as, Outlook on the web (OWA) sporadically loading as normal, or getting an error page, or very slow load times. Some have reported issues accessing, reading, or sending/replying to emails once in OWA.

While other Microsoft email clients might be impacted, some have found that if OWA is not working, the Outlook desktop client has worked for them.

Impacted services and features include, but are not limited to:

Exchange Online
– Users are unable to access Outlook on the web
– Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application
– Users may also experience issues using the Outlook mobile application

Microsoft Teams
– Users may have difficulties scheduling meetings and/or live events
– Users may have trouble loading people profile cards
– Users may have issues loading file lists
– Users may not be able to create new teams & channels
– Users may not be able to install apps
– Users may have trouble issuing searches
– Users may see delays in admin policy changes taking effect
– Users might see errors when using messaging extensions
– Users may not see up to date Presence information
– Teams Graph APIs may be impacted
– Assignments tab in Teams may not load
– Teams Admin Center functionalities may not perform as expected
– Users may be unable to view personal or channel calendar events

SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.

Microsoft is continuing to report improvements in access to services as a result of the various mitigations they have applied during this issue. They will continue to closely monitor the service as this issue is still considered to be ongoing.

During this issue, users have reported a mix of experiences such as, Outlook on the web (OWA) sporadically loading as normal, or getting an error page, or very slow load times. Some have reported issues accessing, reading, or sending/replying to emails once in OWA.

While other Microsoft email clients might be impacted, some have found that if OWA is not working, the Outlook desktop client has worked for them.

Impacted services and features include, but are not limited to:

Exchange Online

– Users are unable to access Outlook on the web

– Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application

– Users may also experience issues using the Outlook mobile application

Microsoft Teams

– Users may have difficulties scheduling meetings and/or live events

– Users may have trouble loading people profile cards

– Users may have issues loading file lists

– Users may not be able to create new teams & channels

– Users may not be able to install apps

– Users may have trouble issuing searches

– Users may see delays in admin policy changes taking effect

– Users might see errors when using messaging extensions

– Users may not see up to date Presence information

– Teams Graph APIs may be impacted

– Assignments tab in Teams may not load

– Teams Admin Center functionalities may not perform as expected

– Users may be unable to view personal or channel calendar events

SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.

Microsoft is continuing to monitor services and implement updates in their environment to improve access to services while they work on narrowing down the source of the issue. They believe these changes have made significant improvement in service access however, this issue is still considered to be ongoing.

During this issue, users have reported a mix of experiences such as, Outlook on the web (OWA) sporadically loading as normal, or getting an error page, or very slow load times. Some have reported issues accessing, reading, or sending/replying to emails once in OWA.

While other Microsoft email clients might be impacted, some have found that if OWA is not working, the Outlook desktop client has worked for them.

Impacted services and features include, but are not limited to:

Exchange Online
– Users are unable to access Outlook on the web
– Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application
– Users may also experience issues using the Outlook mobile application

Microsoft Teams
– Users may have difficulties scheduling meetings and/or live events
– Users may have trouble loading people profile cards
– Users may have issues loading file lists
– Users may not be able to create new teams & channels
– Users may not be able to install apps
– Users may have trouble issuing searches
– Users may see delays in admin policy changes taking effect
– Users might see errors when using messaging extensions
– Users may not see up to date Presence information
– Teams Graph APIs may be impacted
– Assignments tab in Teams may not load
– Teams Admin Center functionalities may not perform as expected

SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.

Microsoft is continuing to implement updates in their environment to help improve access to services while they work on narrowing down the source of the issue.

During this issue, users have reported a mix of experiences such as, Outlook on the web (OWA) sporadically loading as normal, or getting an error page, or very slow load times. Some have reported issues accessing, reading, or sending/replying to emails once in OWA.

While other Microsoft email clients might be impacted, some have found that if OWA is not working, the Outlook desktop client has worked for them.

Impacted services and features include, but are not limited to:

Exchange Online

– Users are unable to access Outlook on the web

– Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application

– Users may also experience issues using the Outlook mobile application

Microsoft Teams

– Users may have difficulties scheduling meetings and/or live events

– Users may have trouble loading people profile cards

– Users may have issues loading file lists

– Users may not be able to create new teams & channels

– Users may not be able to install apps

– Users may have trouble issuing searches

– Users may see delays in admin policy changes taking effect

– Users might see errors when using messaging extensions

– Users may not see up to date Presence information

– Teams Graph APIs may be impacted

– Assignments tab in Teams may not load

– Teams Admin Center functionalities may not perform as expected

SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.

Microsoft has reported that they have implemented some changes in their environment to help improve access to services while they continue to work on narrowing down the source of the issue. They are reporting that these changes appear to have positively impacted service availability and they will continue to monitor services as they work to resolve the issue.

During this issue, users have reported a mix of experiences such as, Outlook on the web (OWA) sporadically loading as normal, or getting an error page, or very slow load times. Some have reported issues accessing, reading, or sending/replying to emails once in OWA.

While other Microsoft email clients might be impacted, some have found that if OWA is not working, the Outlook desktop client has worked for them.

Impacted services and features include, but are not limited to:

OWA (Outlook on the web)

Microsoft Teams

– Users may have difficulties scheduling meetings and/or live events

– Users may have trouble loading people profile cards

– Users may have issues loading file lists

– Users may not be able to create new teams & channels

– Users may not be able to install apps

– Users may have trouble issuing searches

– Users may see delays in admin policy changes taking effect

– Users might see errors when using messaging extensions

– Users may not see up to date Presence information

– Teams Graph APIs may be impacted

– Assignments tab in Teams may not load

– Teams Admin Center functionalities may not perform as expected

SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.

Thank you.

Microsoft is reporting that the issue with accessing OWA (Outlook on the web) and other services is ongoing, as their previous fix does not appear to have corrected the issue.

Users are continuing to report a mix of experiences such as, the site loading as normal, to getting an error page, or very slow load times. Some have reported issues accessing, reading, or sending/replying to emails once in OWA.

While other Microsoft email clients might be impacted, some have found that if OWA is not working, the Outlook desktop client has worked for them.

Impacted services and features include, but are not limited to:

OWA (Outlook on the web)

Microsoft Teams

– Users may have difficulties scheduling meetings and/or live events

– Users may have trouble loading people profile cards

– Users may have issues loading file lists

– Users may not be able to create new teams & channels

– Users may not be able to install apps

– Users may have trouble issuing searches

– Users may see delays in admin policy changes taking effect

– Users might see errors when using messaging extensions.

– Teams Graph APIs may be impacted

SharePoint Online, OneDrive for Business, Microsoft Power Automate in Microsoft 365 and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.

Thank you.

Microsoft is reporting that they believe they have found the cause of the issue and have reverted a change that occurred prior to services being impacted.

That update is being processed through their systems now, and they are seeing improvement in the availability of services.

They are continuing to monitor services for improvements, as the update processes.

Impacted services and features include, but are not limited to:

OWA (Outlook on the web)

Microsoft Teams:

• Users may have difficulties scheduling meetings and/or live events
• Users may have trouble loading people profile cards
• Users may have issues loading file lists
• Users may not be able to create new teams & channels
• Users may not be able to install apps
• Users may have trouble issuing searches
• Users may see delays in admin policy changes taking effect
• Users might see errors when using messaging extensions.
• Teams Graph APIs may be impacted

SharePoint Online and OneDrive for Business:

• Users may be unable to use Search functionality

This is a service wide Microsoft Office 365 issue.

This issue may impact both the Microsoft Office 365 and MasonLive systems.

We will provide additional information once it becomes available.