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Home > Help & Support > Knowledge Base > Email & Collaboration > Zoom > How to Sign in to the Zoom Desktop Application

How to Sign in to the Zoom Desktop Application

Zoom Security Measures Update

On Friday, May 16, 2025, Information Technology Services (ITS) implemented a new security measure requiring all Zoom meetings to use a waiting room, passcode, or authentication for entry. If you have a Zoom meeting scheduled before May 16th with no security measures, a waiting room will automatically be added to your meeting.

Step 1

Install and run the Zoom desktop app. Download options can be found at https://zoom.us/download.

Step 2

Open the app and click Sign In. 

zoom login screen

Step 3

Select the login option Sign in with SSO.

SSO prompt

Step 4

In the Company Domain field, enter gmu.

sign in with SSO login

Step 5

A new tab in your browser will open prompting you to log in using your NetID and Patriot Pass Password. Sign in.

Note: If you have Two-Factor Authentication (2FA) for Office 365 you may be prompted to authenticate.

SSO login

Step 6

A new tab in your browser will open and a pop-up will prompt you to open Zoom Meetings. Click Open Zoom Meetings. If a pop-up does not appear select the Launch Zoom option at the center of the page.

open Zoom meetings

Last modified: June 23, 2025

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