New MicroStrategy Users
We encourage you to browse the MicroStrategy Service Page and the Business Intelligence Home Page by clicking on the MicroStrategy service page or Business Intelligence Services (BIS) menu items on the left of this website. They contain a wealth of information related to MicroStrategy reporting.
Login
There are two ways to access MicroStrategy. You can use the “Log in to MicroStrategy” link on the MicroStrategy service page, or enter “microstrategy.gmu.edu” in any browser you choose. To log in, you must be on a wired network on campus or on the VPN, and then use your Mason NetID and Patriot Pass password.
Training
BIS offers several general MicroStrategy video courses that are available in Mason Leaps. You will have to login to Mason Leaps with your Mason credentials and search for the courses by their titles.
| Course Title | Course Level | Content | Format | Length |
|---|---|---|---|---|
| Mason MicroStrategy Report Consumer | Beginner | Introduction to MicroStrategy interface | Created as a video class | 1 hour, 5 minutes |
| Mason MicroStrategy Dossier Introduction | Beginner | Introduction to dossiers | Created as a video class | 20 minutes |
| Mason MicroStrategy Analyst for Grid Reports | Intermediate | Customizing grid reports | Recording of an instructor-led class | 1 hour, 40 minutes |
| Mason MicroStrategy Analyst for Dossiers | Intermediate | Customizing dossiers | Recording of an instructor-led class | 1 hour, 30 minutes |
| Mason MicroStrategy Academic Analyst | Advanced | Building custom Academic reports from scratch | Recording of an instructor-led class | 2 hours, 15 minutes |
In addition, there is report-specific training, business process training, and quick Knowledge Base articles on individual topics. For more detailed information on any of these resources, please click on the Training & Workshops menu selection on the left.
Report Updates
If you want to get e-mails announcing new reports and changes to existing ones, please subscribe to our news and bulletins
User Support
If you encounter any issues with MicroStrategy, have general questions, or need help with a specific report, please submit a support ticket. Links to this form appear on both our MicroStrategy Service Page
and on project status pages, once you are logged into MicroStrategy.
