There are certain file types that are deemed dangerous and it will block the attachments from being delivered to you. Blocked file extensions include .exe, bat, .js, etc. A work around is to have the sender zip the file and send it again. For a full list of blocked file extensions, click here.
Students, faculty, and staff can receive technical support any time—day or night, on weekends, and even holidays. If you need IT help, call 703-993-8870 anytime or submit a request ticket.