What if I don’t own a smartphone? Or I don’t want to install/add the Duo app on my smartphone?
Use of a smartphone is not required to use Duo. You can use a landline or office phone number during your initial enrollment in 2FA. If you choose this option, you will receive a phone call where you will be asked to press 1 to confirm authentication. However, once you have successfully enrolled in 2FA, you will need an alternate method to use as your authentication option. See List of 2FA Authentication Options
Students, faculty, and staff can receive technical support any time—day or night, on weekends, and even holidays. If you need IT help, call 703-993-8870 anytime or submit a request ticket.