• Delete emails from unknown addresses.
• Do not click email links or open attachments from unknown sources.
• Be wary of requests for confidential information- No legitimate organization will ask you to provide your password in an email response.
• Never share passwords, usernames, or accounts.
• Question any “scare tactic” messages- Account closures and loss of access are common fraudulent threats.
• Keep antivirus software up to date and perform regular scans.
• Beware that sender email addresses, links, and websites can be faked to appear to originate from Mason.

Any official email communication from Mason’s ITS will always include a local phone number that you can call to verify the email. If you receive an email and are unsure whether it is a phishing attempt, please contact the ITS Support at 703-993-8870 or use Live Chat at https://its.gmu.edu/chat/ so it can be assessed.