Service Catalog

A comprehensive listing of the services that Information Technology Services provides to George Mason University, as well as how to request access to these services.

Availability

Services are available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m. if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing. Additional applicable policies will be stated in the service offerings’ Additional Information tab.

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  • A-Z List

Accounts & Access

Information which helps you to gain access to the systems you need to succeed at Mason.
Services Include:

Banner Admin, Banner Reports, Canon Printers for Departments, Central Authentication Service (CAS), Email Anti-Spam (IronPort), ... (view all)

Computers & Software

Information on managed computer systems and available software at Mason.
Services Include:

Application Software, Architectural Standards Review Board (ASRB), Audiovisual Equipment Checkout, Bomgar, CA/Automic, ... (view all)

Email & Collaboration

Information on Mason's email systems for faculty, staff, and students, as well as the collaboration tools available to help make Mason able to work smarter.
Services Include:

Conferencing, Collaboration & Calling, Email Accounts for Campus Clubs, Departments &Organizations, Email Anti-Spam (IronPort), Email Distribution Lists (LISTSERV), Incoming Email URL Filtering, ... (view all)

Network, Internet & Telephone

Information on network, internet, and telephone access for Mason employees and students, as well as guests visiting the university.
Services Include:

Active Directory, Cable Television Service for Campus Buildings, Cable Television Service for Residence Halls, Central Authentication Service (CAS), Certificate Request, ... (view all)

Pilot Services

Services Include:

DocuSign,

Teaching & Learning

Information on systems specific to the needs of the classrooms, faculty, and students at Mason.
Services Include:

Audiovisual Equipment Checkout, Blackboard Collaborate Ultra, Blackboard Courses, Classroom Support, Collaborative Learning Areas, ... (view all)

University Applications

Information on Mason-wide applications, including Ellucian's Banner products and project management software.
Services Include:

Administrative Applications, Architectural Standards Review Board (ASRB), Banner Admin, Banner Reports, CA/Automic, ... (view all)