Service Catalog

A comprehensive listing of the services that Information Technology Services provides to George Mason University, as well as how to request access to these services.

Availability

Services are available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m. if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing. Additional applicable policies will be stated in the service offerings’ Additional Information tab.

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Accounts & Access

Information that helps you to gain access to the systems you need to succeed at Mason.

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Computers & Software

Information on managed computer systems and available software at Mason.

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Data, Reporting & Analytics

Data, reports, and, analytics that help your department make informed decisions.

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Network & Internet Services

Information on network and internet access for Mason employees and students, as well as guests visiting the university.

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Pilot Services

Pilot Services are small-scale implementations of services or applications to evaluate the feasibility and cost, address issues, and get feedback prior to full-scale implementations.

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Professional Services

ITS offers IT professional services for Mason employees, such as project management, television production, and training.

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Research Computing

Power your research with Mason's virtual computing infrastructure and tools.

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Teaching & Learning

Information on systems specific to the needs of the classrooms, faculty, and students at Mason.

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