Services
Application Software
ITS supports a variety of public domain and site-licensed software to the Mason Community.
Authentication, Authorization & Account Services (AAA)
Mason provides authentication services to protect Mason applications, such as Patriot Web and Banner.
Blackboard Courses
IMPORTANT This service will no longer be available after Tuesday, July 15, 2025, as part of the transition from Blackboard to Canvas.
Cable Television Service for Residence Halls
Residence halls are provided with on-campus basic cable by our cable television provider, Boldyn HED/Apogee, which offers on-campus residents more than 100 channels of coax-feed digital TV.
Canvas
Canvas provides a secure login system and variety of tools to manage both in person and online courses.
Cisco Umbrella
Cisco Umbrella is a cloud-based tool that protects George Mason users by blocking them from visiting websites that threaten to compromise George Mason’s technology resources or defraud users.
Class Collaborate (formerly Blackboard Collaborate Ultra)
IMPORTANT This service will no longer be available after Tuesday, July 15, 2025, as part of the transition from Blackboard to Canvas.
Classroom Support
Classroom and Lab Technologies (CaLT) provides support for classroom facilities and computer classrooms.
Collaborative Learning Areas
Collaborative learning areas are designed to facilitate group work.
Collaborative Learning Hub (CLUB)
The Collaborative Learning Hub (CLUB) supports effective teaching and learning with technology to enhance learning experiences and the quality of work-life at the university for current students, teaching faculty, instructional support staff, and academic units seeking to improve instruction. The CLUB provides training and support for instructional improvement and technology to enhance student learning, to support the use of technology-based courseware in classrooms, and to support instructional initiatives university-wide.
Computer Labs
Computer labs offer the university community access to computing resources and a variety of software in support of learning, teaching, and research. Labs have printers through the pay-for-print (PFP) network available.
Computer Purchasing Standards & Consultation
Information Technology Services (ITS) provides a dynamic, reliable, and secure computing environment for faculty, staff, and students to achieve their goals at George Mason.
Conferencing, Collaboration & Calling
This service page provides an overview of available web conferencing applications and rooms, collaboration and chat tools, and voice services.
Device Registration for Network Access
Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Boldyn HED/Apogee to provide a better at-home user experience for campus residents.
Domain Name Server (DNS)
Internet resources such as websites, servers, and printers are assigned domain names for identification purposes.
Email Anti-Spam (IronPort)
The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging mail threats, including malicious content and mass-produced, unsolicited bulk email (spam).
Enterprise CUI
Decommission of eCUI The eCUI system is being decommissioned and as of June 2024 no new projects are being onboarded to this system.
Firewall
The Mason network uses firewalls to protect university systems against unauthorized access and malicious attacks.
Game Design Lab
The Game Design Lab, located in the Student Technology Assistance and Resource (STAR) Lab, is equipped with five powerful PC and two Mac stations with specialized game design software. Also included in the lab are flat-screen monitors and whiteboard walls to allow students to storyboard, design, and test their projects. Each computer is equipped with a tablet device, as well as top-of-the-line game design software.
Honorlock
Honorlock is an automated proctoring solution that helps instructors foster academic integrity when providing remote assessments to students.
Incoming Email URL Filtering
As an added measure of security, Mason's antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a reputation that is either unknown or malicious.
IT Security Consultation
The IT Security Office (ITSO) provides topic-specific presentations and training for IT Security related issues.
ITS Support
ITS Support serves as the central point of contact for the university community for requesting IT support or information.
Kaltura
Key Features Videos will be streamed.
LinkedIn Learning (formerly Lynda.com)
Mason has partnered with LinkedIn Learning (LIL) (formerly lynda.com) to provide free and unlimited online training to Mason students, faculty, and staff.
Mason Korea Helpdesk
Mason Korea Support aims to assist students, faculty, and staff at Mason's campus in Songdo, Korea in finding technical support.
mason.gmu.edu Server
All registered students, faculty, staff, and authorized guests are eligible for mason.
MESA Personal Storage (mydata)
MESA to Microsoft 365 Migration ITS is migrating the current on-premise file storage and sharing system (MESA/M: Drive) to leverage Microsoft 365 (M365) services available through the Microsoft (MS) A5 license agreement.
Microsoft 365 Apps for Enterprise
Microsoft allows George Mason University to provide the latest version of Microsoft Office with Microsoft 365 Apps for Enterprise at no cost.
Microsoft Azure Dev Tools for Teaching
Microsoft Azure Dev Tools for Teaching puts professional, no-cost developer tools in the hands of students and faculty
Microsoft Copilot for the Web
Microsoft Copilot for the Web is a free, AI-powered web chat that university students and employees can use to access generative AI. It's available to those with a valid Microsoft 365 license.
Microsoft Teams (MS Teams)
MS Teams Wiki End of Support Microsoft (MS) recently announced that they are ending support for Wiki, a smart-text editing feature within MS Teams that will be removed in January 2024.
Mobile Mason
Mobile Mason is the official app of George Mason University.
Multimedia Production
The STAR Lab is an excellent resource for working on multimedia and art projects.
MyHub
Mason uses MyHub within the Office 365 environment as a one-stop shop for managing existing workspaces and creating new ones in Microsoft Teams (MS Teams).
myMason
MyMason provides access to Blackboard courses and organizations.
Network Access
Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Boldyn HED/Apogee to provide a better at-home user experience for campus residents.
Office 365 Email
Office 365 is the university's email and calendar system.
OneDrive (work or school)
OneDrive (work or school) is a cloud storage service that is part of the Microsoft 365 (M365) productivity suite.
Patriot Pass Password Management
The Patriot Pass Password is used to access most Mason systems (e.g., Patriot Web, myMason). It is set when you activate your account. If your password is forgotten or expired, you can reset it.
Patriot Virtual Computing & Labs (PVCL)
Patriot Virtual Computing & Labs (PVCL) Now Live!
Patriot Web
Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts.
Poll Everywhere
Poll Everywhere (PollEV) provides a safe online platform for every participant to ask questions, participate in group activities, and share thoughts and insights, right from their phone or computer.
Printers
Canon Follow Me Print Pay-for-Print (PFP) George Mason has partnered with Canon to provide solutions for all your printing needs.
Qualtrics
Qualtrics, gmu.qualtrics.com, is a web-based survey tool to conduct survey research, evaluations, and other data collection activities. The Mason community can use this research suite to build and send surveys then analyze and export responses—all from any online location, 24/7.
Report an IT Security Incident
The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by: an attempted or actual unauthorized use, disclosure, modification, or destruction of information interference with information technology operation a violation of campus policy, laws, or regulations An IT security incident is…
Residence Hall Network (ResNet)
ResNet, provided by Boldyn HED/Apogee, is the wired and Wi-Fi system in the residence halls (including some classrooms, offices, and other services inside them).
Respondus LockDown Browser & Monitor
IMPORTANT This service will no longer be available after Tuesday, July 15, 2025, as part of the transition from Blackboard to Canvas.
SafeAssign
IMPORTANT This service will no longer be available after Tuesday, July 15, 2025, as part of the transition from Blackboard to Canvas.
Salesforce Support
Salesforce is one of Mason’s customer relationship management (CRM) platforms that is used to manage the student experience at both the undergraduate and graduate levels.
Software Listing: .Net Framework
.NET Framework 4.5 for Windows, a Mason-licensed software, is used for developing Windows apps.
Software Listing: 7-Zip
7-Zip for Windows, a Mason-licensed software, is a file archiver with a high compression ratio.
Software Listing: Adobe Acrobat Reader DC
Adobe Acrobat Reader DC, a Mason-licensed software, is a PDF Reader that allows users to view, sign, collaborate on, and annotate documents.
Software Listing: Adobe Creative Cloud
Adobe Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more.
Software Listing: ArcGIS
A mapping and analytics platform with data sharing functionality. Geographic Information System (GIS) for working with maps and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications, and managing geographic information in a database.
Software Listing: Autodesk Education License Products
Autodesk builds software that helps people imagine, design, and make a better world. The Autodesk Education License Products is a library of over 100 applications to help you create.
Software Listing: Capture (Kaltura)
Make it easy to create videos and other rich media, without specialized equipment. Kaltura Personal Capture for Education, part of the Kaltura Capture Suite, combines an intuitive interface with a user-centric experience and interactive viewing to enable easy personal video creation on campus, from the office, at home, or on-the-go.
Software Listing: Chrome
Chrome is a web browser.
Software Listing: Cisco Secure Client
Cisco AnyConnect Secure Mobility Client empowers remote workers with frictionless, highly secure access to the enterprise network from any device, at any time, in any location while protecting the organization.
Software Listing: Deep Freeze
Deep Freeze makes workstation configurations indestructible. Guarantees 100% workstation recovery upon restart. Provides password protection and complete security. Protects multiple hard drives and partitions. Prevents configuration drift and accidental system misconfiguration. Helps maintain Software compliance across all workstations. Protects workstations from unauthorized changes with a simple restart.
Software Listing: FileZilla (FileZilla Project)
FileZilla Client is a fast and reliable cross-platform FTP, FTPS, and SFTP client with lots of useful features and an intuitive graphical user interface.
Software Listing: Firefox
Firefox is a web browser.
Software Listing: GIMP
GIMP is a free and open-source raster graphics editor used for image retouching and editing, free-form drawing, converting between different image formats, and more specialized tasks.
Software Listing: Ink2Go
Ink2Go is an extremely simple yet powerful screen annotation and recording software. You can easily write on top of any other application that is currently active on the desktop, even on a running video. You can then save your annotations as an image file or even record the whole session as a video for sharing. It is a useful tool for presenters to communicate and share ideas during a live session, for educators to create effective video tutorials and for salespeople to create impressive video presentations.
Software Listing: Insight (Faronics)
Faronics Insight is an effective classroom management software that helps teachers create a better learning experience while streamlining IT administration and supporting multiple labs with ease.
Software Listing: jGrasp
A lightweight development environment provides automatic generation of software visualizations to improve comprehensibility. Dynamic object viewers and a viewer canvas that work in conjunction with an integrated debugger and workbench for Java. The viewers include a data structure identifier mechanism that recognizes objects that represent traditional data structures such as stacks, queues, linked lists, binary trees, and hash tables, and then displays them in an intuitive textbook-like presentation view.
Software Listing: LabStats Cloud Client
LabStats tracks when, where, and how long students are logged on to hardware resources in computer labs.
Software Listing: Lockdown Browser
LockDown Browser is a custom browser that locks down the testing environment within a learning management system. Used at over 1500 higher educational institutions, LockDown Browser is the “gold standard” for securing online exams in classrooms or proctored environments.
Software Listing: Mathematica
Wolfram Mathematica is a symbolic mathematical computation programming language used in math, computing, engineering, and other fields.
Software Listing: Matlab
MATLAB, the language of technical computing, is a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a graphical environment for simulation and Model-Based Design of multidomain dynamic and embedded systems. MathWorks produces nearly 100 additional products for specialized tasks such as data analysis and image processing.
Software Listing: Microsoft 365 Apps for Enterprise
Microsoft 365 (formerly Office 365) offers a host of applications for seamless collaboration, communication, and productivity.
Software Listing: Microsoft Teams
Microsoft (MS) Teams is an enterprise-wide collaboration suite that lives within Mason’s Office 365 environment. At its core, MS Teams provides chat, audio calling, video calling, screen share, and more with individuals and groups outside of a team structure.
Software Listing: Notepad++
A source code editor that supports several languages.
Software Listing: Patriot Virtual Computing & Labs (PVCL) Remote Desktop Client
Patriot Virtual Computing & Labs (PVCL) Remote Desktop Client Vendor Microsoft Vendor Website https://www.
Software Listing: Poll Everywhere
Enter preview text
Software Listing: PuTTY
An implementation of SSH and Telnet for Windows and Unix platforms, along with an “xterm” terminal emulator.
Software Listing: Python
Python is a programming language that lets you work more quickly and integrate your systems more effectively.
Software Listing: Qualtrics
Qualtrics is a simple to use web-based survey tool to conduct survey research, evaluations and other data collection activities. Anyone (with no experience) can use this research suite to build surveys, send surveys and analyze responses.
Software Listing: R
Software environment for statistical computing and graphics.
Software Listing: R Studio
RStudio is an integrated development environment (IDE) for R. It includes a console, syntax-highlighting editor that supports direct code execution, as well as tools for plotting, history, debugging and workspace management.
Software Listing: SAS
Statistical software for data scientists, business analysts, statisticians, and forecasters to explore, analyze and visualize data.
Software Listing: Snagit
Snagit lets you quickly capture your screen, add additional context, and easily share with coworkers.
Software Listing: SPSS
Statistical software.
Software Listing: STATA (StataCorp)
Statistical software.
Software Listing: Stellarium
Desktop planetarium application which renders the skies in real-time using OpenGL, which means the skies will look exactly like what you see with your eyes, binoculars, or a small telescope.
Software Listing: Visual Studio Code
A code editor that offers IntelliSense, built-in Git, debugging capability, and numerous extensions to add functionality.
Software Listing: VLC Player
Cross-platform multimedia player and framework that plays most multimedia files, and various streaming protocols.
Software Listing: Zoom Meeting
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.
Software Listing: Zotero
Reference management software to manage bibliographic data and related research materials. It allows to collect, organize, cite, and share research.
Sound Space
The sound space contains special equipment and soundproofing to provide an ideal environment to record voice or edit audio.
Student Technology Assistance & Resource Lab (STAR)
Student Technology Assistance & Resource Lab (STAR) is a state-of-the-art multimedia computer and equipment checkout facility that provides the space and resources to complete creative projects. STAR Lab offers Mac and PC stations equipped with specialized video, multimedia, and game design software. This facility also has a variety of video production equipment available for checkout, as well as a video production studio. Student mentors with specialized knowledge of operating systems and applications are on hand to assist with troubleshooting.
Technology Conference Room
The Technology Conference Room seats 20 people and features a projector, portable presentation computers, a video conferencing package, and plugs for laptops to connect to the room’s technology.
Two-Factor Authentication (2FA)
Mason uses Duo Security to deliver Two-Factor Authentication (2FA) when using your NetID and Patriot Pass Password to log in to Mason applications.
Video Editing
Editing stations equipped with specialized video and film software are available for post-production work.
Video Production Equipment Checkout
STAR Lab offers Mac and PC stations equipped with specialized video and film, multimedia, and game design software.
Video Production Studio
A production studio space is available for students, faculty, and staff to be used for a wide range of video, still photography, or other multimedia projects.
Virtual Private Network (VPN)
A Virtual Private Network or VPN is a remote access service that creates a virtual connection between an internet user and a trusted network.
Web Hosting
Web hosting allows for publishing websites.
Wireless Collaboration Device Configuration
Classroom and Lab Technologies (CaLT) offers the configuration of wireless collaboration devices on all campuses.
Zoom
New Zoom Security Measures Coming May 2025 On Friday, May 16, 2025, Information Technology Services (ITS) will implement a new security measure requiring all Zoom meetings to use a waiting room, passcode, or authentication for entry.