Brief Outages of Wi-Fi and Internet at All Campuses and Locations and Websites, Apps, Services hosted in the Data Center Accessed From Outside of George Mason

From July 12, 2025 7:00 a.m. to July 13, 2025 11:00 a.m.

Impact of the change on users:

The following will be unavailable for a couple of minutes at the beginning of the maintenance period (7:00 – 7:30 a.m.) while the connection switches from the primary internet service provider (ISP) to the secondary ISP:

  • Wi-Fi at all campuses and locations
  • Internet access in Academic and Administrative Buildings
  • Websites, Apps, and Services hosted in the Data Center accessed from outside of George Mason campuses and locations
  • Virtual Private Network (VPN) accessed from outside of George Mason campuses and locations. VPN sessions that are accessed outside of campuses or locations may drop.

Users are asked to wait a few minutes and then try to reconnect. If you need assistance connecting after the maintenance is completed, please contact ITS Support at 703-993-8870, via Live Chat at https://its.gmu.edu/chat.

Reason for the change:

ITS is doing a code upgrade on the routers. (ID # 612157)