Office 365 General

Articles

• Can I use Gmail to receive and send my Mason email?

  Thunderbird/Gmail/other clients are NOT SUPPORTED and are not compatible with 2FA, as they DO NOT support the technology Microsoft requires for 2FA. While supported by […]
• Can I create a Google (or another similar service) account attached to my Mason email address?

  Employees Employees, including student wage workers and contractors/affiliates, are not permitted to attach another account to their Mason email address. Mason does not have a […]
• May I use my George Mason email address to sign up for services at other websites such as applying for credit cards etc.?

  ITS recommends using your personal email address when signing up for external services that do not have a contractual relationship with the university. The [email protected] […]
• Are there any restrictions on my George Mason student email?

  Email accounts are provided to all George Mason students and serve as an official channel for academic and administrative communications. Student email may be used […]
• Are George Mason employees allowed to use personal email accounts for work-related communications?

  No. George Mason employees and authorized individuals operating on behalf of George Mason are required to use their assigned George Mason email accounts for all […]
• Should George Mason employees use their George Mason email account for non-work purposes, such as personal communications and online shopping?

  It is best practice to maintain a non-George Mason email account for personal use.  George Mason provides information technology resources, including email, to support George […]
• What is the Dataverse?

  The dataverse is created when you use resources like bots, flows, power apps, etc. Owners of the space will receive messages if they have been […]
• Safe Links & Safe Attachments Information

  As part of an ongoing effort to protect faculty, staff, students, and the university from malware and unsafe links, Microsoft Defender is enabled for Office […]
• When I retire from George Mason, will I still qualify for the university supplied Office 365 products?

  Yes. You will still be able to use email and the applications currently available through Microsoft O365 on the web. Note: Please be aware that […]
• Does Office 365 offer an accessible version?

  Yes, if you log in to Office 365 via a browser, it has an option to select a simplified interface. Under the settings gear, you […]
• Best Practices for Email & Calendar

  Email Check Your Junk Folder Check the Junk Folder to make sure you don’t miss legitimate messages. Create Rules (Filters) to Auto-sort Your Mail It […]
• Why did my Attachment get Blocked?

  There are certain file types that are deemed dangerous and it will block the attachments from being delivered to you. Blocked file extensions include .exe, […]
• Why are my Meetings and Emails Showing the Wrong Time?

  Meetings and emails are appearing with incorrect times. It has been determined that the cause of this problem is having the Time Zone set incorrectly […]
• How do I give other people access to my Office 365 calendar?

  The easiest way to share your calendar is to have it open on Outlook or Outlook via a web browser and use the Share button […]
• Who can I collaborate with using Office Online?

  Users can collaborate with both Mason and non-Mason users.
• If I am no longer a Mason employee will my Office 365 account go away?

  Office 365 accounts should remain active only while you are an active employee. Once your employment with the university ends, your Office 365 account will […]
• What is Clutter?

  Clutter is an email-filtering option designed to help you focus on the most important messages in your inbox. It uses algorithms based on your email […]