Articles
- You log into CAS and Shibboleth enabled applications by authenticating through your enrolled device. See How to Use 2FA with Web Applications for instructions.
- The problem you are experiencing with the Duo prompt is related to your network configuration (i.e., your home or work network). The issue may be […]
- Mason’s Two-Factor Authentication service is a higher-security login process, which provides a second layer of protection to a user’s identity, as well adding protection to […]
- All Mason students, faculty, staff, and contractors/affiliates need to use two-factor authentication (2FA) to access applications that use your Mason NetID and Patriot Pass Password […]
- You will need to use 2FA any time you connect to Mason applications that use your NetID and Patriot Pass Password.
- Mason follows Duo Security’s recommendations about the best-operating systems to use for 2FA. More information about supported platforms is available in the Duo Guide.
- Use of a smartphone is not required to use Duo. You can use a landline or office phone number during your initial enrollment in 2FA. […]
- Enrolling a secondary device will allow you to access 2FA if the primary device you registered is unavailable. An additional device or alternate email address […]
- No, 2FA is required for all Mason users.
- If you opt to use the Duo Mobile app you may run into an issue where your smartphone isn’t supported. You can see the supported […]
- If you do not reply to an authentication request from Duo it will continue to reach you up to six (6) times. If you log […]
- Verify that you have notifications turned on for Duo Mobile app. If you do not have notifications turned on it will not popup and prompt […]
- Effective May 5, 2022, Duo is blocking access to its service when accessed from countries or regions subject to U.S. economic sanctions and some countries, […]
- You need to re-download the Duo mobile app and reactivate Duo on your new smartphone. Instructions for downloading the mobile app and setting up your […]
- When you log into an application which requires 2FA, you will be asked to use your enrolled device to finish authenticating. Refer to How to […]
- To enroll a device in 2FA, follow the instructions for the number in which you want to use:
- No. You can use the Trust Browser Function in Duo. You will not be asked for a second factor for 14 days when you are […]
- Auto-Select has been removed from the drop-down list on Cisco Secure Client VPN. You will need to log in differently following the VPN Group information.
- Information on the Virtual Private Network (VPN) and Cisco Secure Client installation instructions are found on the VPN service page.
- You must have a data or wireless internet connection in order to receive a push. However, with the Duo Mobile app on your phone, you […]
- In locations where cell coverage is not available, you can still use the 2FA Duo Mobile app to generate a passcode or a list of […]
- Two methods exist to obtain emergency access.
- Yes. There are additional authentication methods. See the List of Authentication Options.
- In locations where cell coverage is not available, you can still use the 2FA Duo Mobile app to generate a passcode or a list of one-time use bypass […]
- When you log into an application which requires 2FA, you will be asked to use your enrolled device to finish authenticating. Refer to How to […]
- All Mason students, faculty, staff, and contractors/affiliates need to use two-factor authentication (2FA) to access applications that use your Mason NetID and Patriot Pass Password […]
- You will need to use 2FA any time you connect to Mason applications that use your NetID and Patriot Pass Password.
- Mason follows Duo Security’s recommendations about the best-operating systems to use for 2FA. More information about supported platforms is available in the Duo Guide.
- Use of a smartphone is not required to use Duo. You can use a landline or office phone number during your initial enrollment in 2FA. […]
- Enrolling a secondary device will allow you to access 2FA if the primary device you registered is unavailable. An additional device or alternate email address […]
- No, 2FA is required for all Mason users.
- If you opt to use the Duo Mobile app you may run into an issue where your smartphone isn’t supported. You can see the supported […]
- If you do not reply to an authentication request from Duo it will continue to reach you up to six (6) times. If you log […]
- Verify that you have notifications turned on for Duo Mobile app. If you do not have notifications turned on it will not popup and prompt […]
- You log into CAS and Shibboleth enabled applications by authenticating through your enrolled device. See How to Use 2FA with Web Applications for instructions.
- You need to re-download the Duo mobile app and reactivate Duo on your new smartphone. Instructions for downloading the mobile app and setting up your […]
- Mason’s Two-Factor Authentication service is a higher-security login process, which provides a second layer of protection to a user’s identity, as well adding protection to […]
- To enroll a device in 2FA, follow the instructions for the number in which you want to use:
- No. You can use the Trust Browser Function in Duo. You will not be asked for a second factor for 14 days when you are […]
- Auto-Select has been removed from the drop-down list on Cisco Secure Client VPN. You will need to log in differently following the VPN Group information.
- Information on the Virtual Private Network (VPN) and Cisco Secure Client installation instructions are found on the VPN service page.
- You must have a data or wireless internet connection in order to receive a push. However, with the Duo Mobile app on your phone, you […]
- In locations where cell coverage is not available, you can still use the 2FA Duo Mobile app to generate a passcode or a list of […]
- Two methods exist to obtain emergency access.
- Yes. There are additional authentication methods. See the List of Authentication Options.
- Duo phone callback authentication calls to T-Mobile devices are sometimes mistakenly identified as “Scam Likely.” We have noticed that more and more cell phone service […]
- All Yubikeys that support One-Time Password (OTP) authentication are compatible with Duo 2FA. A list of available Yubikeys is available on the Yubico website.
- Thunderbird/Gmail/other clients are NOT SUPPORTED and are not compatible with 2FA, as they DO NOT support the technology Microsoft requires for 2FA. While supported by […]