Any request to implement new technology or have a significant architectural modification to a previously approved request that has risk associated with implementation and/or operations. The request must go through Portfolio Intake for analysis, evaluation, and decision-making process as described below. Information Technology Services Business Analysts with the requesting functional office are responsible for coordinating this process.
Below is a brief overview of the process and resources for getting help. See the Technical Business Solution Intake Request service to submit a request.
Note: Submitting a Technology Business Solution Intake form does not constitute acceptance of a request. Rather, the request process is meant to promote equity and transparency among our stakeholders by employing the same selection criteria and review procedure across all submissions.
The Process:
- Request
Submit your request. Requestor obtains sponsorship and gathers all supporting business case materials; completes a TeamDynamix Technical Business Solution Intake form. - Intake (Initial review)
The portfolio manager discusses with Business Liaisons and/or Request Point of Contact the Technical Business Solution Intake form and determines the next steps for the review. - Assess
Detailed review ITS Business Analysts arrange and oversee detailed review—evaluate risk, ITS resources, feasibility, and impact; and, route to the appropriate evaluation process. - Authorize
Approval, prioritization, and scheduling. The final review of new proposals to approve, potentially activate, assign resources, and prioritize requests that will be discussed within leadership roles at Mason.
